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"Rooms resembled university halls. No one cleaned our room overnight. Poor condition throughout."

"A happy stay in very pleasant surroundings. Thank you"

"Great service"

"Great location. Beautiful outside terrace with great food. Service is friendly but not as quick as we would have liked. Restaurant food is great too. Spa booked up way in advance so could not use that for this stay. We would happily return."

"I had an extremely poor experience at easyHotel Ipswich and would not stay here again. Before arrival, I contacted the hotel to add my daughter to the booking but received no response. Instead, I was sent a generic reminder to bring ID, which I did (including my passport), yet no ID was even checked on arrival. We arrived at 9:30pm and were given a room that was not suitable for a family, despite my prior request. When I raised this at reception, I was told the hotel was fully booked and that...

"Loved the coach house....lovely clean and beautifully decorated bedroom as the whole of the coach house was ,fantastic breakfast and very tasty evening meal with so much choice at a very reasonable price...very friendly and accommodating staff, me and my wife will be definitely booking again"

"Spa"

"excellent hotel"

"It has a warm and friendly atmosphere, with visible staff @ the front desk, hallway and kitchen. The room is clean and well-stocked. We also love the breakfast buffet."

"Very pleasant location. Very friendly and helpful staff. Only minus was that none of the electric chargers were working. But we would definitely return"

"Lovely grounds for a walk Huge room Good restaurant"

"Lovely hotel and grounds with excellent restaurant and great service."

"It wasn’t made clear when I booked that there was a wedding on. So none of the amenities were available. Literally just the room. No air-conditioning. No coffee available downstairs in the morning either about 10.30am?? Don’t recommend."

"Very helpful staff nothing to much problem"

"Very clean room, staff were very friendly and helpful. Lovely drinks and amazing food."

"Free canapés before dinner! Quality and design of the compact room. Friendliness of all staff. Great breakfast-quality ingredients and options."

"Hotels in a lovely location. We did not eat at hotel so can't comment on the food. Parking was close by. Staff were friendly. Lovely bar aswell and outside seating area"

"Great stay all round"

"L"