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"room was not cleaned. The bed was left dirty from the previous occupant, a sanitary wrapper was on the bed, toilet was soiled, wet towels on the bed, dirty drinks cups. No room change could be offered, I requested refund which I was told needed to come from Expedia. I have now emailed Expedia 3 times and await their verdict on whether they will refund my money. "

"Great spa facilities and breakfast"

"The bathroom was dirty, the toilet seat wasn't on straight. Blood on the bed sheet. Staff were not interested and unhelpful. We had to pay to park at the hotel when we arrived. We thought we would try to spa and we also had to pay for that. We asked for towels in the spa and the staff just shrugged and said there wasn't any. The changing rooms were dirty and no lockers to put valuables. The steam room was set at the temperature of the sun and the sauna wasn't on "

"We stayed 1 night and did not use any of the facilities or eat there. The room we stayed in was great. A really comfortable super kibg sized bed, massive wslk in shower, good tea and coffee facilities in our room. It was quiet, so we had a good nights sleep (just what we wanted). I would stay again. "

"Staff friendly, bathroom in room bright and clean."

"Ok"

"Positives - beautiful hotel in great grounds. Had tea in the restaurant which was very good. Bed was huge. Negatives - couldn't get bath to work and my wife was kept awake during the night by noise in room next door. Use of the spa was £20 per person (which I was willing to pay) but was then told we couldn't use it until 5pm. We'd arrived at 3pm with plan to go in spa before our friends arrived later. "

"Hotel is a splendid piece of history with a modern twist"

"clean, lovley staff "

"Staff were very polite and friendly, room was clean and quiet. Good place to stay for Wolverhampton wanders fc, a short walk from town center and 15 mins from main Coach Station & Train Station"

"Staff were great, particularly Jake who was amazingly helpful behind the bar and also in the dining room. Lea Marston should be thankful, along with all the other great staff, that Jake is on your staff. "

"Comfy room with extra pillows on the bed was wonderful. Nice toiletries provided and I especially appreciated conditioner for hair. "

"The staff were friendly. Free parking was a bonus. The hotel has a gym/spa that is well run and the facilities were great. The hotel has a bar/restaurant which we did not eat at because the prices were very high. There is also a Starbucks in the lobby. I would highly suggest upgrading your room to a club room. These rooms are in a different section of the hotel and come with, late checkout, a coffee maker, and gym/spa access..plus this area was quieter. The only thing that put us off was...

"Good hotel with many facilities on site for young families - presumably comes into its own with improving weather. We just needed a room and breakfast and it did that with ease."

"There was hair in the bath so I couldn’t have a shower but my partner still had a shower and then we checked out around 3 instead of the actual time which was 11 the stafff was amazing very welcoming I would like to come again but I hope the room will be more clean when visiting as I did enjoy the pool and the garden "

"Great place. Check in is a bit complicated and for some reason you need photo identification? "

"We did a Spa Day and Dinner Bed & Breakfast. Lovely little Spa with great facilities. Hotel is situated in lovely countryside surroundings. We had a Mud Rasul as an extra and this was amazing and relaxing. Food was excellent and a great menu with local produce. Overall we had a fantastic relaxing time. Would definitely return again."

"Clean relaxing friendly staff peaceful "