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"Totally disaster. The hotel will not answer to any questions prior to arrival, made it so difficult to request. But very conveniently they were sending emails to me about the arrival, while ignoring my email questions or phone calls. I had to engage Expedia as well. But to no use. No courtesy to call or respond. I have wasted so much money because of this."

"The staff was very friendly and helpful. They even watch for the aurora and if it’s active will give you a wake up call. We were able to see them clearly from our patio. The room was nice and clean and had a great bathroom which was not the case at our other accommodations. The room did get warm but can open window. The breakfast was good and had a lot of options. We would stay here again."

"Clean room. Very unique experience."

"The view from the dining area."

"Very nice room with an amazing view. Ample parking. The front desk staff were all very nice, helpful, and welcoming. Close enough to Vik to still conveniently get to stuff in and near Vik."

"Very unique looking. Well kept."

"This place looks great in photos and it's in a beautiful location, but it was apparently designed by people who have never stayed in a hotel before. There was no place to put suitcases or clothes (aside from one awkwardly-placed armoire), no shelves or drawers. No cups in the bathroom. The shower was ridiculously narrow. The headboard for the bed was a heater. The bedside lights were far enough from the bed that you had to get up to turn them off. The breakfast was some mediocre commercially...

"Had a lovely stay here! Beautiful location and unique stay. My only issue was not being able to get info about my pod number and lock box key until a few hours before we got there. Myself or Expedia couldn’t contact them through the number provided. But once we got the info it was amazing!"

"We booked this location last minute and didn't see the check-in email about needing a mountain bus ticket, or an atv to get to the property, until the last bus had already left. The staff, office, and Expedia were very helpful and gave us a refund for our room. We would like to come back some day and experience the volcano huts properly."

"Close to Stogarfoss and easy to walk to it. The Name of the hotel is Hotel Stogarfoss and not Stogarfoss by EJ Hotels. It is easy to be confused with Hotel Stogar by EJ Hotels, which is a different one."

"Modern, clean, good vibe and easy check in and out. Bar and coffee shop on site is very pleasant and convenient. Ample parking. Note that it’s located 2 mi from the town of Vik and from the beach. There is a terrific beach view, but you need to drive to walk on it."

"Only the lobby is new; the room facilities are poor."

"Glamping at its finest! 360 degrees of nature and stars!"

"Very clean room and hotel. Staff were friendly. The bed for me tho was incredibly soft. So too were the pillows. Breakfast was good. We enjoyed our stay but the bed for me didn’t help me have a decent nights sleep due to how soft the mattress was."