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"AC was not working the day we checked in and the day we checked out. It was hot"

"Can’t think of anything bad to say. The staff of the hotel and grounds really made the trip enjoyable for us. They were all friendly, personable, and very eager to help and always reminded us to ask for assistance with anything we needed or wanted. I was so impressed."

"The ocean view room exceeded my expectations. I loved our room and the amenities and the balcony was huge! My family and I will definitely be back next year!"

"Clean, comfortable stay. Multiple pools to choose from. The resort provides beach chairs, boogie boards, and nets to take to the beach at no additional charge. Beautiful view. Great location."

"Upon our arrival, the hotel lobby was very dirty and outdated. Once we got to our room, it was even worse. There was what appeared to be poop on the floors, nothing was cleaned. The beds had sand in all of them, the sheets were filled with hair and stains. The bathrooms were dirty. There were roaches in the bathroom. When we made a complaint to front desk, they simply handed us more dirty sheets and did not even attempt to send anyone to clean the room. Due to it being late, we had no choice but...

"The room was actually a 1 br condominium suite. It was beautiful. Decorated really nice with a stunning ocean view. It had everything you need full size refrigerator, stove, island in the kitchen, dishes, utensils etc. I had a problem with the coffee maker which was very frustrating and the shower heads were a little difficult to use too. They had 2 Jacuzzis one for adults which was nice and a good size pool. Easy access to the beach. Beach chairs are NOT included. I went to the tiki bar outside...

"Kids liked the fact we had waterpark and lazy river plus ocean front. Nearby restaurants were also a plus and my kids also liked the mini golf with arcade. There was also a beach store next door and place you could order a pizza and ice cream."

"First of all we had a great time here, Were not bashing them at all. Staff was extremely helpful and since I'm handicapped they put us on the 1st floor! Cause our room would have been on the 4th floor with no elevators We did find on our last night there a cockroach and it was huge! (YES, I smashed the hell out of it) i f we to find more than one"

"N"

"I liked that it was clean. We were able to do what we came to do with enjoyment and we left with the intent of going back"

"Very clean room, helpful staff with super quick response times. Would definitely stay again!"

"This hotel did not allow us to stay because I had my children with me. They also did not refund me when I came for check in. Not only did we not get to stay there, we also lost our money for the stay. Terrible customer service. I do not recommend."

"No me gusta que estuvimos 5 días y no hacen limpieza deberían de tomar en cuenta, Ya que uno va ala playa y picina siempre se moja y imposible de no llevar arena ala habitación sería bueno que pasara a limpiar👍"

"The stay was exactly what I planned, convenient, restaurant on the 2nd level, I didn't want to explore this visit, just relax and visit the beach, pool and that's what I did, definitely would /will go back"