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"Clean, quiet. Great location and friendly staff"

"Air conditioning worked well. Staff were very nice. The room was clean. Price was low for how nice the rooms were, probably because the hotel was under renovation. Very nice hotel. Very well situated too."

"Excellent location, great hotel and friendly staff!"

"The staff were excellent unfortunately the facilities were not. We had a bad nights sleep - the bed was uncomfortable and there didn’t appear to be any kind of sound proofing in the rooms as it felt like we could hear every coming and going in the hotel, including the guests talking in the next room. The bathroom was also not very clean, there was black mould on the door runner in the shower and even the toilet roll holder was rusty. The breakfast was disappointing and poor quality."

"We stayed at this hotel twice during our trip because it had been recommended by a Bristol local. When we later described our first room to them, they were horrified and apologized for suggesting it. Our first stay started with what I can only describe as the hotel's version of a welcome drink: a full beer left behind by the previous guest. Not an empty bottle hidden somewhere—a full beer sitting in the room when we arrived. The window sill was filthy, the view consisted of rooftop...

"Arriving you have to climb 8or so steeps and there was zero help with the luggage. Then you have to drive your car to a parking lot which is 5 minutes by car (as so many one-way streets) and then 5 minutes walk back. Arrived and people at front desk were kind and helpful (other than lack of bellmany but office door open, paper shredder working overtime, and it wasn't the wonderful experience I had hoped on first entry. Rooms well appointed with water and soft drinks (not a single biscuit or...

"Very centrally located for a weekend in Bristol. Former Radison Blu hotel."

"Nicely decorated with very helpful staff and clean well maintained rooms. My only complaint is that the standard room we were given was very small...too small for 2 adults. Had we been staying more than one night, we would have asked to be moved."

"Exactly what I needed."

"Breakfast good"

"excellent location"

"Comfortable stay and good value but could be better maintained. WiFi, TV, and drawers didn’t work. Friendly staff. Ok value for money. 15 minutes to town centre. Short walk to the beach."

"Staff friendly and helpful on Check in , the rooms and bathrooms definitely need updating which didn’t include breakfast so was quite steep for one night . No air con so it was really hot in the rooms . It was a good location , no complaints there but I think the room fee was too much considering how much they need modernising ."

"We were in Bath for a wedding so didn't spend much time at the hotel but we were able to drop our bags early in the morning and meant I could get a parking space. Got back to the hotel about 1am, quick check in process and given our keys. Room was great for what we needed although the floor baords were creeky so worried about disturbing rooms around us. People in the room above were noisy but thats not the hotels fault. Check out was easy in the morning. Just oaid £15 for the parking and we were...

"Location"

"Staff was great, rooms were great and at a great price"

"Excellent breakfast good choice and very friendly breakfast team. The team deserve a special mention. However on check in the room was not ready and we were kept waiting until another team member just moved us to a room that was ready (not sure why original member of staff didn’t do that) which would have avoided the unnecessary and frustrating wait after a long journey."

"Lovely friendly and welcoming staff"

"Great and memorable stay. The food was excellent, especially the dinner and I would rate this place 10/10. The staff were very friendly, helpful and went out of their way to assist us, showing great flexibility throughout our stay. The rooms were exceptional, truly beyond words. I have travelled extensively and stayed in many places and this is one of the best places we have stayed."

"There was a problem with the room. But they did move us. I don't think Pets should be allowed in a hotel like this, we were moved as the room next door had a barking dog. Otherwise, beautiful grounds and rooms. Staff at breakfast very welcoming, good quality food. Spa was clean. And a good stay"