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"Friendly staff! Right across the street from the theater."

"A bath robe in the room to facilitate going to the pool would make this place a solid five!"

"Location, location, location. Also, staff was helpful in recommending book stores."

"Lovely room in great location "

"Really excellent service in delightful hotel . Bath is a fascinating city and the hotel is easy walking distance from all the historical must sees and excellent range of restaurants ."

"Stayed for an awards evening as we were sponsoring the event. Credit where it’s due—the event itself was well run and organised. Unfortunately, the hotel completely let it down. The room was genuinely one of the worst I’ve stayed in. The bathroom was in a poor state: mould present, rusty taps and fittings, enamel missing from the bath, and a cracked mirror. The walls were dirty, the carpet was worn bare in places, and even the bins looked battered and unclean. The issues weren’t limited to the...

"Perfect location. Staff friendly and helpful."

"Easy 10-15 min walk from the bus station. Sits beside a nice park. Staff is very friendly and accommodating. Biscuits in room were delicious!"

"Hotel was right on the bridge, just by the poll paying station. These instructions would’ve been helpful for finding it. Hotel was lovely. Breakfast was basic, nothing to shout about. Amenities are good but basic. Staff are lovely"

"The staff was lovely, very helpful. It’s in the center of everything that easy to walk to on the train. However, because it’s in center of everything, it can be noisy at night. If you’re a light sleeper, ask for a room off the street if possible."

"The room was clean and facilities were good. We paid for a deluxe double and ended up with a family accessible which wasn’t an issue at all just surprising as there was 2 of us. Overall good stay though and great location as only 5 min walk to Cabot Circus and so close to old city."

"Staff were really good, and extremely helpful and friendly. Only gripe would be that our room was really hot although as soon as we raised the issue, it was sorted."

"Lovely hotel in a great location with easy access to parking."

"We had a lovely time at Moxy, staff were great as they were knowledgeable and super friendly. The hotel has a very chill vibe and the room was perfect for us. Great location."

"Beautiful place, spa and pet friendly. "

"The hotel is styled like an Old English country home. It’s lovely and the staff is spectacular. A special mention to George who was attentive, friendly and always professional. This is our favorite property in England!"

"No parking avaliable. Paid £28 for parking. More expensive than London. Breakfast was too expensive "

"Close to the city Center and free parking is a bonus "

"Excellent hotel. The Francis is beautifully decorated, the staff are most attentive, the property is quiet, immaculate and very comfortable."

"very good location for exploring Bath. Quiet at night. room spacious and had everything we needed. Complimentary fresh cookie at reception was a nice touch. Breakfasts good. All staff very friendly and helpful"