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"Nice hotel in good position to explore Bath. Room was great but one of two lifts were out of use for duration we were staying. Not good with full hotel. Breakfast was slow and took 10mins to recieve our coffees. Food was ok but nothing special."

"Extremely clean room and buffet breakfast was brilliant"

"Not our cup of tea unfortunately. The outside grounds are beautiful but the inside doesn’t match. It’s very old and outdated inside, no ambience (all the main lights turned on everywhere). The breakfast wasn’t as advertised on the website. It was worse than a premier inn. We had breakfast included and only ate there once. I wouldn’t go back and it’s put me off staying at another Handpicked Hotel sadly."

"Location is fantastic, right in the heart of Bristol. Room could do with some much better lighting, it was quite dingy. The bed was adequate but not super comfortable. There were some renovations happening on the floor above, accompanied by banging during the daytime. Overall not bad, but would expect it to be a little bit better value for money."

"We spent 10 minutes here - was a surprise for my partner . But we both got a surprise at the disgusting room we was allocated . Still awaiting a refund Pictures tell the story room 118 5 star hotel really ??????"

"I beautiful classic luxury hotel, friendly staff, ample on-site underground parking (and EV chargers, although charging not included in price car park). Right near city centre. Awesome breakfast buffet. A bit expensive, but you get what you pay for."

"⭐ Absolutely Disgusting Experience – Avoid This Hotel Absolutely appalling experience at the Clayton Hotel. I paid extra for a larger room with a view, only to be given the complete opposite. After complaining, I was moved to another room with what appeared to be blood-stained pillows, brown stains on the carpet and broken lights. Completely unacceptable. When I complained again, instead of upgrading me or offering a proper solution, I was offered a DOWNGRADE to a smaller room because...

"All payments was by card even a cup of coffee I do like to use cash once in a while"

"Great place."

"Beautiful hotel. It was very clean and comfortable. The staff was helpful. We only stayed one night for an event we attended and it was close enough to the center."