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"Don't think you can call what they have a spa. Pool was freezing and most of the jets didn't work. They don't tell you there is a room service fee so anything on the menu costs double, meaning a small bread roll is £15."

"Rooms were spotlessly clean. Great selection of food for breakfast but it was rather a muddle finding seats in dining area or lounge etc to eat. Staff very helpful after a mix up on check-in. I’d booked two rooms for us and friends but on arrival only their room was showing on the hotel system. Luckily I’d prepaid and had a receipt so a room found for us. No problem in the end. Couldn’t work out how, when I’d booked two rooms at the same time, one was missing."

"Free parking close to the town"

"Lovely pool and fitness amenities, gym was well appointed but could be bigger. The rooms were glorious and comfy, though the bathrooms aren’t well thought out. The dining room was pretty woeful, not well maintained (grubby in places), and though the staff were mostly helpful and obliging, service leaves much to be desired and the food was ordinary at best, quality questionable and option were meagre."

"Absolute gem! Pleasantly surprised for a city hotel. Room was beautifully decorated with everything you’d need thought of. Foyer and public areas are extremely tastefully designed. Excellent on site secure car park."

"Clean and helpful staff"

"Friendly staff"

"Great spot to be based to see the town"

"Disappointing stay, with poor soundproofing and an eye-watering bar bill. The walls are paper-thin, and I could hear practically everything throughout the night. I was eventually woken up at 5am by another guest using their toilet. Nobody expects complete silence in a hotel, but when you can hear that level of noise from neighbouring rooms, something clearly isn’t right. A decent night’s sleep should be the bare minimum. The bar wasn’t much better either. I ordered two drinks expecting to pay...

"Clean room good size if you are travelling with luggage . Good bathroom all spotless and well looked after Great breakfast with lots of choice and even hot sauce The tiny negative was that the room was hot even in Oct and the aircon wasn’t strong enough to cool it down"

"Place is clean and cozy. Rooms are a bit on smaller side and in some of them do have smell of dump (due to shower room being part of the room). Very nice and polite staff, good restaurant and gym. Nice swimming pool."