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"Clean room and helpful staff"

"Extremely clean room and buffet breakfast was brilliant"

"We had a great stay! All the staff were amazing. Our room was perfect!"

"excellent service, wonderful food, very helpful staff, great location, plenty of parking"

"Location is fantastic, right in the heart of Bristol. Room could do with some much better lighting, it was quite dingy. The bed was adequate but not super comfortable. There were some renovations happening on the floor above, accompanied by banging during the daytime. Overall not bad, but would expect it to be a little bit better value for money."

"We spent 10 minutes here - was a surprise for my partner . But we both got a surprise at the disgusting room we was allocated . Still awaiting a refund Pictures tell the story room 118 5 star hotel really ??????"

"I beautiful classic luxury hotel, friendly staff, ample on-site underground parking (and EV chargers, although charging not included in price car park). Right near city centre. Awesome breakfast buffet. A bit expensive, but you get what you pay for."

"Great place."

"Beautiful hotel. It was very clean and comfortable. The staff was helpful. We only stayed one night for an event we attended and it was close enough to the center."