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"The room is spacious and clean. Comfortable beds and lovely bath and shower. Staff was lovely. Lovely small pool great for kids."

"Continent location and clean!"

"Lovely hotel in a perfect location in Bath. We had a beautiful room and the facilities were delightful. The hotel is a bit of a labyrinth but staff were helpful in guiding us where we needed to go. One thing to note- the gym is very small, and dusty. We would love to return!"

"Enjoyable stay in a good location for exploring Bath. A bit awkward to find car parking nearby at busy times but otherwise all good."

"We love the Gainsborough Hotel and it's somewhere we've visited on more than one occasion, due to the mineral pools that are part of the hotel's amenities. However, for the first time in our many visits, we were asked to pay an extra amount (£70 per person for 2 hours) to use the pools outside the guests' complimentary hours of 8-10am and 7-9pm. For four people, this would have added an extra £280 to our bill - rather a lot when the hotel rooms are already fairly expensive. This relatively new...

"Good location, but quite a lot of traffic noise. Clean and comfortable room."

"Great Breakfast"

"Lovely hotel in a great location. In Bristol for an event and this place was perfect."

"Cheeky parking fee for people staying at the hotel , although spa visitors can have 4 hours free ? . You would think residents would get a little more respect"

"​I have stayed at the Savoy Hotel in Weston-super-Mare in the past and previously found it to be clean and friendly. Unfortunately, my stay on October 26, 2026, was an absolute nightmare, and I will never return. ​I booked a room for one night, but upon arrival at reception, I was informed that my room was located at an annex/secondary site called "Savoy Hotel 2" (8-9 Manilla Crescent, BS23 2BS). I was handed the key to Room 402 and charged an unexpected £10 fee for parking, which was new to...

"Beautiful building with a great view over the city. Very pleasant and helpful staff. Good restaurant with excellent food. Eccentric plumbing only added to a great stay. Fully recommend"

"This was our fourth trip from Canada to the UK and our fourth stay at Thornbury Castle. There is something truly magical about staying in a place so steeped in history. The castle’s charm, character, and atmosphere make every visit feel like a special occasion. The staff and service are consistently exceptional, making us feel genuinely welcome each time we return. It’s rare to find a place that continues to impress you visit after visit, but Thornbury Castle never disappoints."

"Great stay, the main reason why we returned was for the breakfast it is delicious"