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"We loved our stay. The pool, sauna, and steam rooms are superb. The staff is incredibly warm and helpful. Our only confusion was how to notify about having the room refreshed/done up. There is a door knob hanger that says “Please refresh our room” on one side and on the other, a notification if you need assistance because you are disabled. Our understanding of this was that if you do not put out that notice that the room doesn’t get done up, and we were fine with that. Yet our room was cleaned....

"I have never seen or stayed in a room so small. We made it work though. The location was perfect and the staff was superb."

"Really helpful staff room was spotless and the breakfast was fantastic"

"Ok, so this is one of the cheapest hotels in or around Bath. It’s clean and the breakfast is fine for the price. I have seen some reviewers complain about the variety but seriously what do you expect at this price. Our room was ok but very very warm. Location is great and with a bit of investment could be upgraded a few levels but then again so would the price. Uber was approximately £10 to Bath City Centre. Parking is £10 but again far cheaper than in Bath city. You get what you pay for and it...

"Good central location"

"Room was good, AC was great! Building is very interesting, staff are top class professional and the spa area is fantastic."

"Room was clean but missing a curtain, we had to fashion something with the other 2. No teaspooon to stir drinks with. Noise from room above early in morning and a drunk hammering on front door early hours of Sat morning, so sleep was limited. Staff friendly and obliging."

"Nice hotel, excellent staff, good location. Slept well. Oh and a GREAT breakfast."

"The rooms are gorgeous and beds are super comfortable."

"The castle was a great experience from start to finish. Highly recommend staying there."

"Fantastic staff, superb location and well equipped, if surprisingly dated rooms (by Marriott standards). Excellent, varied breakfast and good facilities. Marked down because the air conditioning in the rooms was nowhere near cool enough during a heatwave and because the food served for lunch/dinner was truly awful, embarrassingly so. I tried two separate dishes, the first was completely inedible and the second was, at best, cheap pub fare for an unjustifiable premium."

"Hotel was fantastic. However breakfast was very mediocre at best and not worth the money - poorly cooked and not topped up. Seen more colour on a white wall than the sausages had. Also bar staff in the evening need to cheer up. Seemed like they was doing us a big favour by serving us…"

"A simple check in and out, during an exciting World Cup time. All was great, no worries./"

"Todo excelente"

"A great location situated less than a mile from the centre of Bath. Comfortable rooms, with really friendly staff."

"Well located, excellent breakfast. Toilet/Shower a bit small."

"It was not a five-star experience and maybe a two-star experience at best. But, they had air conditioning during the heat, which did smell moldy. This place needs maintenance. But I do believe one day thirty years ago it was a five-star hotel."

"Clean and cozy place to stay. Unfortunately, no water was provided in the room, which a bit strange. However, overall experience is great!"

"We enjoyed our stay here. The staff was very friendly and the rooms were as shown. Comfy beds. Also a nice location."

"Ruime kamer, erg stil, handig dat de parking in de buurt is."