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"The room is best described as a hotel pod! Very tiny, best suited for solo travellers for sure! Not suitable for tall people lol as our room at least was only 6 feet wide and the bed was the full of it. The bathroom did not have a closing door so no privacy at all for someone using the bathroom. The glass sliding door does not fully close. The room was clean. Staff were friendly. The “exterior” picture provided is not the outside of the hotel, it is not even close. This hotel is next to a five...

"They had everything I needed. Nothing special."

"The Hotel has a nice view of the river. The room was clean and comfortable but rather small, there was only room for one chair in the room so with two guests one would have to sit on the bed. The bathroom was adequate but again rather small. This was Ok for a one night stay but if we were staying longer it would have felt quite cramped. There was no guide to hotel facilities in the room and the telephone was not working. Staff were approachable and friendly but I felt they were understaffed at...

"Rooms are spacious and clean! Staff are extremely helpful and polite. This is our go to hotel in Bristol. "

"Wonderful stay at the Gainsborough Hotel! The town house was magnificent, tastefully decorated and the perfect end to our trip in the Cotswalds. The team was so helpful, polite and welcoming especially Solang and Howard. Cannot say enough about them."

"Sehr liebes Personal und gutes Frühstück. Im Hotel ist viel Teppich verlegt. Der Parkplatz gegenüber vom Hotel ist auch gut."

"The room I booked, Jr Suite, was not available so we were given a sub-standard room. The room had a tiny 2ft X 3ft window ar ceiling height. The AC was broken and the room remained at 26⁰C 82⁰F all night. Unbearable! No compensation was actually given, inspite of a promise to do so, for the change in room type. Minimal compensation was offered (Marriott points) for the lack of AC! While the location is great, I can't recommend this hotel based upon this performance!"

"Awesome location and great view of the park"

"I am extremely disappointed with this experience. I booked a junior suit and it is not a Marriott quality. Because I have a pet, they didnt want to give us a newer renovated suit. The room they gave me is in the basement and thats exactly how it feels. You could hear the people on the street all and and all night. The room is dark, dungeons, hot, and humid. We killed at least 5 bugs/flies in the room. The shower was dirty, the cups were placed on wet, wrinkled paper indicating they are...

"Superb. Seamless check-in and out. Spotless room, comfortable bed, powerful shower, nightlite in bathroom. We didn't have breakfast, but ate dinner in the River Grille, and the food was delicious. The service was exemplary also. Only very minor gripe was that they had XO cognac at the bar, and no proper brandy glasses. Barman actually asked if he should put the cognac in my coffee!"

"The area isn’t the nicest, however it is slap bang in the centre of a city which makes it very convenient. That said, I was be try pleasantly surprised from the moment we walked into the hotel as it’s lovely and clean and done up to a great standard. The staff were great and the complementary mini bar was a bonus. Would definitely stay again"

"Lovely hotel. Nice sized room, comfy bed and big bathroom."

"Lovely clean and modern room staff are really lovely and polite love moxy hotels stayed here twice and also moxy in London "

"Room dirty carpet badly stained and in need of a good hoover. Windows so dirty unable to see out. "

"Very good location. Room spacious with a nice view. Parking very useful. Deducted one star as could see some dust is higher areas and vacuums could not reach between wardrobe and window so was quite dusty."

"Was a very comfortable and welcoming ;delightful stay….The location of the hotel is excellent and very convenient ….Breakfast was delicious and very varied …coffee was excellent I will definitely come back"

"Initially some issues with the room where we raised it with the front desk and was moved promptly to another one. Spa and Pool in need of renovation, the outdoor is also in need of some love. Bar staff extremely slow outside, to the point it was quicker to go inside and order rather than waiting. Really good location, and the hotel could do so much better with some a bit more care and attention to the property and service. Will be back and hopefully it'll be improved!"

"Perfect location just across from the rail station and close to retaurants and attractions. The room was comfortable and clean. The staff was helpful and friendly. The hotel was built in the 1840s and you may need to run the tap for 2-3 minutes to get hot water for your shower."

"Breakfast was reasonably priced. Good location."