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"So grateful for the AC! The staff were top notch in making sure our stay was comfortable and enjoyable. We made reservations for the Thermos Spa through them and everything was within manageable walking distance. Would choose this hotel again."

"Loved the double bunk, air conditioning clean and modern vibe. The only problem was the frosted glass bathroom walls that do not provide privacy when using the shower or toilet."

"I rarely leave reviews but I felt I really had to this time. Beyond the fact that this is a very nice hotel, great location, great room, everything spotless, good enough breakfast etc. the staff was the key for my great stay. I was greeted with smiles and helpfulness from the first to the last second I was there. Everybody was just so nice, professional and always available. Thank you."

"Do not stay if temperatures are above mid 20s rooms get so hot that it’s a health hazard fans don’t help I have stayed here at normal times and it’s absolutely fine just not suitable for hot days"

"It was a ok stay . Local to a few bars and restaurants. We were on the 2nd floor which was accessed by a lift . However to get to the room we had to negotiate 2 sets of steps which was annoying when you have large heavy suitcases . No complementary water in room ?? Overpriced in my opinion, but its Bristol!!"

"A hidden haven within a UNESCO busy tourist town. Escape the crowds by walking down a quiet street and into a tranquil and elegant hotel where the staff make a special effort for their guests. A daily pleasure to either soak in the hotel's hot spring pools or to complete the roman bath rituals and a guilty pleasure for this is a complimentary benefit to hotel guests (within the hours of 8-10 am and 7-9 pm). The beds are so-o comfortable that it is tempting to sleep in instead of going exploring....

"The hotel is right in the city centre and has convenient & secure parking. We had a room on 9th floor with a wonderful view. We didn’t have breakfast as we was meeting family out for breakfast. The room had aircon which was very much appreciated. The staff were absolutely wonderful, so friendly, helpful and nothing was too much trouble . I would definitely stay again as it’s excellent value for money"

"The hotel is really close to the station and the city centre so very convenient. It’s super clean, really generous sized rooms and a lovely bar area. Would definitely stay again when visiting Bath!"

"My husband and I stayed in this hotel at very last minute. For the money we paid for the night it was okay £46. Nothing fancy but adequate for our needs. Bed was made and clean. We were on the top floor with a sea view, which was very warm. No air con. If you want fancy this hotel is not for you. If you want a place to put your head down cheaply then it's fine. There are no airs and graces."

"Great and memorable stay. The food was excellent, especially the dinner and I would rate this place 10/10. The staff were very friendly, helpful and went out of their way to assist us, showing great flexibility throughout our stay. The rooms were exceptional, truly beyond words. I have travelled extensively and stayed in many places and this is one of the best places we have stayed."

"Excellente localisation"

"Another enjoyable stay at this particular hotel. Helpful staff, good clean accommodation, good service at the bar (1st floor)."

"Great stay!"

"A good stay at the Bristol Hotel, I have been coming for many years. It being the hottest June day on record so far, air con was essential and I didn’t realise some rooms do not have aircon, including mine. This was sorted out for me , I was moved room by the helpful man on reception, but I could not have stayed in the other room. So do take care on booking, and Bristol hotel is it not time to get air con in all your rooms given it’s a premium hotel. Otherwise an enjoyable and quality hotel"

"The building is lovely and staff extremely attentive."

"Excellent stay, location and customer service above and beyond"

"There was a problem with the room. But they did move us. I don't think Pets should be allowed in a hotel like this, we were moved as the room next door had a barking dog. Otherwise, beautiful grounds and rooms. Staff at breakfast very welcoming, good quality food. Spa was clean. And a good stay"

"Clean room, great staff"

"Ace as ever"

"Staff were friendly and very helpful, the room was clean with towels regularly changed. The shower was great although I did have to ask for the plug to be cleaned as the shower tray was not emptying after we showered also the tray was very slippery I did ask for a bath mat but sadly nothing appeared"