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"Staff was nice"

"The hotel and the view are great but the internet was terrible and you don’t even have coffee at your room. The food is good but the prices are very high."

"This was a very good place to stay at with many stores and restaurants near by."

"the food was great"

"By the lake, bit too many stairs to the room. Room very basic, bed small, bathroom without window or counter"

"beautiful property with stunning views. Limited underwhelming food options, Overpriced food and drink, 15% gratuity added to everything plus unknown taxes added to bill at the end. The "free" continental breakfast is a small plate of unappetizing fruit plus a couple slices of toasted bread with butter. No spa but I may have been able to book a massage, no work out/gym facilities -- so it was not as advertised. Also -- the check in clerk could have been more helpful with directions and...

"El personal es muy cálido, la habitación muy bonita con vista al lago"

"This hotel is simply beautiful. The staff makes you feel like royalty. The view is beautiful but not accessible or visible from the inside. I wish they build an observation deck in the future. Great conservation of the building. Neat clean all around. Great gourmet food. The best was breakfast. I missed a hair dryer, but a small detail for such a wonderful experience."

"Habitacion limpia y comoda con vista espectacular"

"The service was great and the food delicious."

"The hotel is excellent, well located, clean, pleasant staff, good price."

"The most beautiful property on the lake. Get a lake view room. Loved waking up to this amazing view and sounds of birds."

"We loved our stay here. Gorgeous views, food and drinks for all meals were amazing and authentic. Staff was excellent across the board and accommodated a revision in our booking which was greatly appreciated. Highly recommend looking at, we will return."

"The ambient, service and courtesy were fenomenal, the only thing I considered cumbersome will be how difficult the access road is, specially if guests will be bringing larger vehicles Road is too steep and narrow"

"Such a great place to stay. Helpful and friendly staff, great amenities like restaurant with excellent food, nice bed, nice shower, purified water in tap, coffee in room. Easy access to water taxis and adjacent towns. Cute small town in process of development. locals are friendly."

"Un hotel muy bonito con excelente vista y las habitaciones muy cómodas y está cerca de la avenida principal la Santander"