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"The hotel is in a very convenient area, staff not as friendly as others locals. Receptionists were kind of forcing me to fill out a paper review as I didn’t want they were mad . The overall experience was not good specially as per hotel policy, not to have AC. Nights are very hot and very uncomfortable."

"Rate: 8/10 When we arrived there, there was no power until 3pm which was said to us when we arrived at Jenna’s. They were great help with the Tuk Tuk ride to many places (paid cash to the driver, no issue). Construction was taking place. The language barrier between the chef and us was not good. Breakfast was supposed to be free but we were charged for vegetables which is part of the free breakfast (language barrier). There was no bartender so we ordered beers all 2 nights but they had happy...

"Wow cómo describir este lugar? Nos llegó al corazón! Todos son genuinamente atentos y amables, puedes sentir como les importa. La comida es deliciosa, no hubo una cosa que probáramos que no dijéramos wow. Las tortillitas a mano un gran lujo. La limpieza, la ubicación, la propiedad, todo, un sueño. Gracias por recibirnos, gracias a Juan Carlos por sus atenciones, y gracias a todo el equipo por ser tan adorables."

"We loved our 4 day stay at Kula Maya. Super friendly staff, clean hotel and room, tranquil location providing privacy and intimacy while being just a short walk to the main shops and restaurants. Would definitely recommend! Our favorite part was the Yurt, a big space accompanied by a large, outdoor bathroom and private balcony."

"Friendly staff, clean rooms. Good hot water in the afternoon and evening (solar powered). Excellent sauna and hot tub. They provided a fan and ice upon request. Excellent yoga class (for a fee). No safe and no refrigerator. Poor lighting. We expected the room to be nicer."

"G"

"If I could give 10 stars I would. The staff is phenomenal. Because it’s a smaller property, everyone knows who you are and where you’ll be down to what your preferred drink is. The hotel arranged a kayaking tour, launch’s tour to different towns, and a tour of the nature reserve, all in a very short window. The pool is beautiful, the rooms are beautiful and clean and the food is amazing. I’m already looking forward to my next trip to the mid beautiful country. This was my first solo...

"Staff was EXTREMELY kind and welcoming. I assumed boat transportation would be as easy as other parts of the lake which led me to not have transportation when it was time for me to arrive at the hotel. The hotel was incredibly helpful and helped me get on a public boat which saved me from paying $100 for a public boat. The hotel is VERY secluded and it felt like I was the only person there. I definitely should have picked something closer to other towns because I felt like I wasted a day of my...

"This boutique hotel in San Marcos is def for adults. Very few amenities. Very simple. Great location next to the park and close enough to restaurants. However when you exit the boat there are no clear signs as to what direction to go. San Marcos is a small quiet and relaxing town."

"El Picnic was one of the best experiences we have ever had. So unique and beautiful. The owners were so friendly. Would recommend staying here!! 100/10!"

"El servicio impecable y la limpieza excelente"

"Buena ubicación, limpio todo, solo falta mantenimiento a los baños de las habitaciones."

"This place was great! The front desk staff was very helpful and the service was exceptional. I don’t know if I was in the off season but not a lot of people went to the social events which was a shame since they provided really fun activities. I would definitely book with them again :)"