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"Bien"

"The hotel is wonderful and everything is very well organized, but there was one thing I didn't like: there are too many people involved in resolving issues—in other words, there is a lot of bureaucracy. It seems like there is no centralized system for handling certain situations; too many people are involved in everything. Apart from that, I would return without hesitation."

"The spa at Secrets was truly extraordinary. The pool, sauna, and overall spa facilities were incredibly luxurious and absolutely worth the money. The entire experience was relaxing and memorable, and I would definitely return just for the spa. The room, restaurants, and outdoor pools were also amazing. We really enjoyed the overall atmosphere of the resort and the quality of the facilities. I especially recommend the Observatory, the rooftop pool and restaurant exclusively available to...

"Todo excelente"

"Todo excelente"

"⭐️⭐️⭐️⭐️⭐️ An Absolutely Amazing Stay at Hyatt Playa del Carmen! 🌴☀️ We had such an incredible stay at the Hyatt Playa del Carmen! From the moment we arrived, everything was wonderful. The hotel is beautiful, the location is perfect, and the entire experience was even better than we expected. The staff truly made our stay special. Everyone we encountered was so friendly, welcoming, and helpful. You could tell they genuinely cared about making sure their guests were happy and having a great...

"Room was very clean every day. The hotel is beautiful their staff is amazing!!!! We have connection trouble but possible also from our company. Beach is with weed couldn’t enjoy. The food delicious. We will return!"

"M"

"Excellent service"

"Book privilege it was the best experience. Staff was so nice Alan was the butler assigned to us he was so sweet. The food was good I cant really say I have any complaints there. The whole fried fish and the Mahi Mahi amazing. Its not a party resort though just good for relaxation and the drinks are amazing"

"The service and cleanliness of the hotel is above and beyond. The food was ok. A lot of them made of pork. Have an allergy. Not a lot of hyped up adult entertainments- or fun and energetic activities."

"It was a great resort! We never left! Customer service was excellent, the food and drinks were good, the view was great and the resort was nice! My only complaint is the hour long sales pitch they gave us to try to get us to buy a vacation membership but it’s not worth lowering my rating of the resort. Still a great resort, you just have to be strong and make it through the sales pitch."

"Food was a 2"