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"Amazing views our check in process was good Adal made accommodations for us for the room to be just how we wanted my kids and us loved it we will start going more often"

"La playa me encanta y la alberca que tienen en el mar es genial, super buena atención de todos los empleados"

"Una vez llegando al hotel, todo fue de primer nivel, muy recomendable. Sin embargo, la atención al cliente vía correo electrónico fue MUY DEFICIENTE. Envíe una serie de correos, fui transferido con CINCO personas distintas y ninguna fue capaz de pasar de una respuesta genérica. En ningún momento respondieron mis dudas y cuestionamientos -muy puntuales-, el mensaje implícito que enviaron fue: "... si le parece que bueno y si no le parece, no nos importa... no vamos a hacer nada por tratar de...

"The room was amazing. However, the seaweed issue was really bad which did not allow us to really jump into the ocean."

"We stayed at Nickelodeon & had a wonderful vacation. The resort is beautiful, very family-friendly, and our kids loved the character experiences, water park, and pajama party. The staff was generally kind and helpful, and the rooms were clean and comfortable. The only reason I am not giving 5 stars is because of an uncomfortable experience related to a marketing presentation. We bought tickets to an experience and were later told that attending a membership presentation was required, which was...

"It was nice clean and staff is very friendly is family friendly I like that! What I don’t like was that they give my husband and I a room with pass thru door and we can hear kids scrimping and crying at 5 am and 7 am in the morning ! It was like they were in our room! I make the complaint thru Expedia and they never get in touch with us to see what was happening"

"Great hotel food was very good, beach isn't the greatest but over all had a great experience"

"We had an absolutely incredible stay at this resort in Mexico—truly a 5-star experience from start to finish. The property itself is beautiful, spotless, and perfectly maintained, with amazing pools, great food options, and plenty to do whether you want to relax or stay active. What really set this trip apart, though, was the Family Select experience—especially the butler service and swim up room. The pools were immaculate and so relaxing. It made everything so seamless and stress-free. From...

"N/a"

"Exceptionally clean. Friendly helpful staff. The pool could have been cleaner. No swim up bar. We came during early June and the seaweed covered the entire beach. Overall stay was great!"

"Todo perfecto!!"

"Excelente servicio del personal y calidad en alimentos y bebidas"

"Excelente 👌"

"Secrets Maroma Beach was awesome. We stayed 6 nights....every meal was great, staff was great. Room was great. Seaweed is daily battle for the all the hotels in the area. SMB did a great job of keeping our beach clean. A lot of seaweed was pushed onto the beach one night during a storm. The next day was bad, but it was clean in 24 hours. Great all inclusive."

"Overall great stay. Check in was easy. Room key is a wrist band. Makes it easy to come and go. No key to keep track of. Security was great. There is a long drive from the front gate to the resort which makes you feel like you really are in your own world. Each time we left we had to be vetted to return. Not just anyone can get in. The beach had seaweed, which made it impossible to use. That is out of the resorts control. Mother nature is undefeated. Every resort was affected. There are some...

"- Excellent customer service - Good options for food - More if a relaxed vibe than a party setting - Lots of beautiful wild life to observe. - Need more guest entertainment/evening shows - Lower room I was first given had an overwhelming mold smell and I had to be moved. Moved to a nicer upper unit and they were kind about it but if you smell mold, move. They tried to tell me it was normal but started to feel sick when in the room. - I would still 100% go back back because of the beauty of the...

"It was our first time staying at Barcelo Palace. We stayed in the Oaxaca Building and our room was somewhat close to the pools. The room itself felt spacious and had lots of storage pace for a family of three. The property itself is large and combines several of their other hotels. The hotel offers shuttle service to the other parts of the hotel but we walked and felt it wasn’t more than a 20 minute walk to get to their furthest property. This is an all inclusive resort but we were not premium...

"Secrets was clean, staff were very helpful and friendly, the pools were beautiful and there was always entertainment happening. The quiet pool was calm and relaxing if you wanted a more serene setting. The food was great and we never had to wait long at the restaurants. And if you are looking for a a late night the DJ in the lounge was so much fun! Great place for couples to relax and reconnect."

"Everything is 5 star quality. Really liked the hotel, bar , activities food, coffee bar was my favorite. The staff was amazing. Great job. Family of 6 . ( kids grown up). They all enjoyed . Beach had those sargassum /seaweed, but they tried cleaning every day and the not take away from our experience."

"we loved sairy! she was a part of the entertainment crew and was absolutely amazing."