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"Que los servibares sierren más tarde."

"The rooms are super clean; the food was very good and the service was great. I will definitely go back. I love that its right next door to Xcaret park."

"If you love outdoors activities, this is the resort to stay at."

"We were scheduled to check in at 3 PM, but the staff were so slow that we had to wait 30 minutes at the reception. Conversely, although check-out was at 12 PM, they rushed us into our room at 11 AM. The food was delicious and the pool was nice. However, the water in the overwater villas was dirty and covered in a lot of algae, so you can't swim directly into the sea from your room."

"Excellent service."

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"Rooms are very spacious and clean. Very good housekeeping. Food was very good for an all-inclusive. Pool area was always maintained and serviced. Front desk was very helpful."

"More food wise"

"Beautiful property and the pools are very nice. My issue with this property is the hard core sales pitch at check in. We have stayed at five other Secrets resorts and never received this much badgering. Also, we didn’t get access to our room until 45 minutes after check in time. We were not told about the app to use for dinner reservations or about any shows that were happening during our stay. When we were finally showed to our rooms nothing was explained to us about the property. We...

"No Shuttle service to resort from airport, then purchased a excursion to see pyramids and that was a total waste of money as a bus took us partially way then informed us we had to walk for 45minutes to an hour to the actual pyramids, I couldn't do the walk as it was blazing hot and had to turn around and head back to the bus and wait. Many vendors which luckily 1 vendor let me rent a stool to sit on for $2 so I could rest enough to get strength to get back to bus. Won't use this resort again...

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"Trip was amazing the workers were amazing Roberto with the entertainment crew is amazing he keeps that environment happy and fun"

"Loved most all the wildlife, the cenotes, and the natural jungle environment. The underground tunnels and suspension bridge are an excellent plus! The resort was undergoing a few renovations to restaurants during our stay but it didn’t negatively impact our stay. They may have also led to lower occupancy but this was probably an advantage for us. The food was good and the staff very helpful and friendly. The family rooms are big and clean! There are multiple pools, one quiet and one more...

"More seafood! And more food options in general at the restaurants"

"Everything was as planned everything is great"

"From arrival to departure, our stay at the Valentin was perfect. The staff is amazing, attentive, and super-friendly. The restaurants were delicious and met 5 star expectations. We absolutely adored the entertainment crew and all of the resort activities. This was a wonderful vacation and thoroughly enjoyed by our group of seven, which ranged in age from 18 to 70. The rooms were immaculate and very comfortable. We will return in the future."

"Food was great, property was clean, staff were helpful and kind, showers are fantastic, and we would go back with the following knowledge- Distance- this property is large and many rooms are a solid 1/2 mile walk to the main food and amenities. We had to get a new room for my 85 year old mother who could not walk that far. The rest of us just got blisters. Shuttles are available but wait is often more than 20 minutes. Staff worked hard to accommodate my mothers mobility limits Air...

"Clean room not as friendly as in cancun Riu carribe"

"They made my solo birthday vacation one for the books! I had the best time and the staff was extremely supportive and helpful at every turn."

"Everything from check-in to check-out was excellent. We could not have asked for a better experience. Francisco at check-in was great, as was Juan at check-out. Efrain with VIP services was helpful and made our stay better. Alexandria was our concierge and she made sure we had everything we needed, from room maintenance to making reservations for dinner at the Japanese hibachi experience. Luisa from the Spa made reservations for us for some relaxing massages, and Carmen and Luz were excellent at...