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"It was great, we actually upgraded to fuego since we went without kids and fuego it for adults only"

"Had a good time, food could of been better though"

"Best place I’ve ever been. Recommended 100%, it couldn’t be better. Sincerely from Puerto Rico!"

"The room was amazing. However, the seaweed issue was really bad which did not allow us to really jump into the ocean."

"The staff is very prepared to welcome you"

"It was nice clean and staff is very friendly is family friendly I like that! What I don’t like was that they give my husband and I a room with pass thru door and we can hear kids scrimping and crying at 5 am and 7 am in the morning ! It was like they were in our room! I make the complaint thru Expedia and they never get in touch with us to see what was happening"

"Main pool is occupied with a paid Cabana and cabana included chairs, so you stuck on second row way from pull and pull activities if you don’t want to pay for Cabanas. $120"

"This hotel was amazing, every restaurant was a different experience, food was delicious, buffets were great, good variety. There is plenty of animals on the property, they are wild animals but won't approach you or attack. Also, there is many no feeding the animals signs. The property is huge, have many activities, good music and a lot to do around. The staff were super friendly, welcoming, helpful. I would definitely come back and recommend to others."

"Fantastic Food! Ember Restaurant was delicious!"

"Excellent location in Playa del Carmen city, food is very good at the resort, quiet atmosphere. Bars do not open until 11am, and the sidewalks are rolled up early at night, very small beach area, and the sargassum has a high impact on this location."

"Todo perfecto!!"

"Excelente servicio del personal y calidad en alimentos y bebidas"

"Pésimo trato a mi persona la persona que es CONCIERGE alto sin cabello que entró ayer alas 3 de la tarde, me hizo sentir mal en todo momento, por pedir un beneficio que expedía me dio. Y para él yo no lo merecía haciéndome unos comentarios fuera de lugar. Que triste pagar tanto para que llegando que hagan ese tipo de groserías y su actitud arrogante y prepotente. Ya levanté mi queja. Ojalá a nadie más le pase eso y si le pasa levanten su queja."

"Secrets Maroma Beach was awesome. We stayed 6 nights....every meal was great, staff was great. Room was great. Seaweed is daily battle for the all the hotels in the area. SMB did a great job of keeping our beach clean. A lot of seaweed was pushed onto the beach one night during a storm. The next day was bad, but it was clean in 24 hours. Great all inclusive."

"The spa was the best thing about this property. NO BEACH ACCESS, strong seaweed smell. I strongly suggest no staying this property."

"- Excellent customer service - Good options for food - More if a relaxed vibe than a party setting - Lots of beautiful wild life to observe. - Need more guest entertainment/evening shows - Lower room I was first given had an overwhelming mold smell and I had to be moved. Moved to a nicer upper unit and they were kind about it but if you smell mold, move. They tried to tell me it was normal but started to feel sick when in the room. - I would still 100% go back back because of the beauty of the...

"It was our first time staying at Barcelo Palace. We stayed in the Oaxaca Building and our room was somewhat close to the pools. The room itself felt spacious and had lots of storage pace for a family of three. The property itself is large and combines several of their other hotels. The hotel offers shuttle service to the other parts of the hotel but we walked and felt it wasn’t more than a 20 minute walk to get to their furthest property. This is an all inclusive resort but we were not premium...

"Secrets was clean, staff were very helpful and friendly, the pools were beautiful and there was always entertainment happening. The quiet pool was calm and relaxing if you wanted a more serene setting. The food was great and we never had to wait long at the restaurants. And if you are looking for a a late night the DJ in the lounge was so much fun! Great place for couples to relax and reconnect."

"Great Stay , Accommodated By Staff All Over The Property, More Of A Family Resort But It’s Nice, Not So Much On The Party Side."

"Staff service was excellent. Room was spacious and clean. Food was good. We will definitely come back!"