البحث عن فنادق في سوليداريداد

"Staff were wonderful and everyone is very friendly. My biggest issue is their lack of care when asking about food allergies. They ask when seating you but have no care whatsoever when taking your order or explaining food options at the buffet. Treat it seriously if you are going to ask. Another big negative is bottled water in the room. With faucet water being non-drinkable, we asked multiple times for the bottled water to be placed in the room by housekeeping, but it was never done. When...

"Enjoyed the stay. Only gripe was the lack of non-alcoholic beer as an option. Makes no sense when it is available in most places these days."

"Great!!!"

"The room was amazing. However, the seaweed issue was really bad which did not allow us to really jump into the ocean."

"Water park is separate but there was always courtesy vans waiting to move you around. Pool outside our balcony was very cool to relax. Waiter at Pizzas restaurant was amazing and waiter at Bikini bottoms (Gustavo) I believe that was he’s name was excellent. Food at all the restaurants was delicious. Grandson(5yrs) had a blast at water park and pool. Highly recommend if You got lil ones."

"Great stay!"

"Clean room staff is very good"

"The hotel, the food, and the staff were all excellent. The beach was not good alot Algae and Seaweed which created a bad odor and kept beach closed while we were there"

"N/a"

"Unfortunately, the elevator broke half way through our stay. It appeared to be the only one in the hotel. As someone who has a bad knee it was very difficult to go up and down several flights of stairs all day. Also, didn’t like that there were only ladders to get in the pool. Several elderly people at this resort and watched many of them struggle getting in and out. The food was fantastic and the room was clean."

"Muy buen criterio de la limpieza, atención en general."

"The food was terrible so plan accordingly"

"Just returned from our family vacation. Everything was wonderful. Food was good at the buffets, food was excellent at the à la carte restaurants. The waterpark was a blast for all ages in our group (7-46). Beach was fine and is probably great when not in prime sargassum season but that can’t take away from the scoring as it isn’t the resorts fault and they were constantly shoveling and removing it from the beach and water. All of the staff were wonderful and very accommodating. A/C issue was...

"Only thing I didn’t like was right when you check in they try and get you to sign up for a presentation. If you simply say no. Go on your way and enjoy the resort and people. It’s great"

"- Excellent customer service - Good options for food - More if a relaxed vibe than a party setting - Lots of beautiful wild life to observe. - Need more guest entertainment/evening shows - Lower room I was first given had an overwhelming mold smell and I had to be moved. Moved to a nicer upper unit and they were kind about it but if you smell mold, move. They tried to tell me it was normal but started to feel sick when in the room. - I would still 100% go back back because of the beauty of the...

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"Overall great stay. Check in was easy. Room key is a wrist band. Makes it easy to come and go. No key to keep track of. Security was great. There is a long drive from the front gate to the resort which makes you feel like you really are in your own world. Each time we left we had to be vetted to return. Not just anyone can get in. The beach had seaweed, which made it impossible to use. That is out of the resorts control. Mother nature is undefeated. Every resort was affected. There are some...

"Loved the staff, appreciated the eco friendliness, and the adults only vibe. Highly recommended."

"I would definitely stay at this resort again, The staff members were kind, helpful and attentive to our needs. The property has a lot of amenities and daily activities that was we enjoyed. It was a very memorable vacation for my wife and I, So I would recommend this place to anyone looking to travel anytime soon."

"Everything was very clean and the food was good. The staff is really friendly and very nice."