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"Extremely Disappointing Experience — Definitely Not the All-Inclusive Experience Advertised I recently stayed at the Sonesta Maho Beach All Inclusive Resort & Casino in St. Maarten from September 6–11, 2026, and unfortunately, this was one of the most disappointing hotel experiences I have ever had. What should have been a relaxing birthday vacation quickly became frustrating due to poor customer service, inadequate housekeeping, lack of basic amenities, and an overall failure to deliver what I...

"Overall really enjoyed our stay and would come back. Though, the property could benefit from some minor upgrades."

"Absolutely beautiful property. The staff is top tier. The room was maintained well and if I needed anything it was addressed right away. The infinity pool was perfect. Hot tub could've been a bit warmer but still it was ok. The vibe is 10/10"

"Probably one of the worst hotels i been to. the water wouldn’t stay hot the AC didn’t work & the shower was dirty"

"Algo q disfrute mucho fue al despertarme tener el mar frente a mi habitacion y a solo unos pasos ya estaba en la arena ."

"We had numerous issues with it being low season, and not being told of all the closures, problems, and changes was very frustrating. I asked Expedia for help to receive significant remuneration from the hotel, but Expedia’s emails and phone calls were ignored for the last week. I am very disappointed in a JW Marriott treating us like we were supposed to just accept yellow water in the tub, restaurants and spa closures, etc., as the manager said they make repairs in the off season and don’t...

"The hotel is nice and the beach is fantastic. They only clean once a week, so be prepared for that. Beach amenities are good, but they could have a few more things to do for rainy days or evenings for people who don't go to bars. Make sure you choose the room with "full ocean view" if that is what you're hoping for."

"Commodités et emplacement parfait La vue était wow"

"For the amount of money paid, i was expecting an updated room. Not a room from the 70s. The staff was friendly but not helpful. For example the lady who checked me in told me where to park once i paid for parking with her. I stepped away from the desk for a second to grab something she needed when i came back she had my Amex and id just sitting on the open counter while she laughed and joked with her coworker. Anyone could have walked by and grabbed it. On top on that i get way to the garage to...

"While the staff was great and the view was beautiful, the property is extremely outdated and is need of improvement"

"Everything about this property is amazing!!! It’s comfortable, inviting, very accommodating and in a good location, close Philipsburg. The view is breathtaking and the space feels like home."

"Baker's Suites is one of the best affordable places to stay in Sint Marrten. It is close to numerous restaurants, bars, mini supermarkets and most importantly the beach. I highly recommend staying at Baker's Suites."

"Very good"