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"The staff are super helpful, even walking us up to our hotel room and showing is how to use the amenities. We even enrolled in their free fitness programs in the infinity pool! Super elite feeling!"

"Service at reception is poor and inconsistent, not fitting a luxury brand. Wrong information was provided at check in and check out. Treated like a second class citizen because I booked the stay on Expedia. Pacific Club Lounge service is faultless."

"Great hotel. Everyone was very helpful."

"Bien situé, bien entretenu, petit déjeuner varié, les personnel très agréable"

"overall this hotel is very good"

"Staff ver"

"Good value for money, good location"

"Great location!"

"-"

"Quick check in, very friendly and helpful staff. Room was spacious and clean. Convenient that it was right in a shopping mall so everything only a few steps away."

"First off, we had requested a double bed but instead we got 2 singles, not a deal killer but a little annoying. we stayed here twice, once on our way to the UK and again on the way back and both for one night. our second visit was the best because the road access to the reception was open, however, on our first visit, we arrived late a night/early morning and did advise the hotel. When we arrived in the taxi we found that the vehicle ramp was closed due to some works, there were some plastic...