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"Great service in all aspects of the resort. Clean, Courteous, Accommodating, amenities something for everyone. "

"Location was great, food pretty good, clean,nice hotel,staff was nice "

"La habitación es bastante amplia, comfortable, amena, el personal es muy amable"

"todo muy bien "

"Todo está muy bien , servicio , lugar , ambiente , comida, la vista , tiene todo para no salir de ahí , muy recomendado !"

"En general todo nos pareció excelente. Fuimos para pasar año nuevo y las atenciones y la fiesta que se organizó estuvo de lujo. Valió la pena, cada centavo. "

"Todo muy bien, check in rápido habitación limpia, vista al mar , Tod estuvo muy bien solo el aire acondicionado ruidoso y por la noche pasamos frío pero pesimoscobijas pero en realidad no fue algo que nos obstruyera la wxcelente estancia , el personal súper amable la comida deliciosa la alberca climatizada bueno todo bien gracias por la estanc"

"This is older style Mazatlan rooms though well maintained. Employees were all friendly and wanted to meet you needs. Pool was excellent as was the poolside service znd ocean views. Very quiet..enjoyed our stay"

"We had a great stay. The property is beautiful and our suite was lovely. We had just a couple of minor complaints.There is no hair conditioner provided, and none available, apparently. Our shower didn't drain well, and we were standing in ankle deep water during showers. Some of the food in the Bistro was bad (chicken shawarma sandwich and tortilla soup). Also, I left a shirt behind in the room, and felt that not enough was done by the staff to help locate it when I called."

"Habitaciones limpias, amplias, sin ruido. Vista muy bonita a la playa. Atención del personal excelente. Restaurante muy buena comida y los precios no son tan altos. "

"Excelente mi estadía, muy cómodas, limpias y modernas las habitaciones. El personal muy atento y servicial. Lo recomiendo 100%. Espero regresar pronto."

"Me hospedaron en el Hotel Luna Palace, que pertenece al grupo hotelero y todo muy bien, excelente servicio en general."

"Excelente Servicio los cuartos muy limpios, todo muy bien..Gracias por su amabilidad🤗"

"Muy bueno el servicio porque nos dieron la habitación temprano y en buen estado "

"Room was very clean. The staff was amazing and very helpful. The beach was better than expected. Food choices were very good and the food was good. Bars didn’t open until 10:00 am. Not much for entertainment in the evenings. Rooms were almost too big. Ha. Very nice. Elevators were great. It was nice to have a hot tub by the Adults only pool. The area was very nice and safe. Being able to go to the other resorts was really nice too. Overall, it was a great experience and would go back again. "

"Staff here go above and beyond. The rooms are very clean, the daily breakfast was consistently good. Their pool was just being completed while we were there, so we were allowed to use the pool on the condo level. "

"Wonderful one bedroom unit with a great view. Very clean- maids come 2x per day. Added all-invlusive. Good is very good and you have access to all restaurants in the El Cid Maxatlan resorts. We will be back"

"Todo bien "

"Todo bien atentos a amables "

"En todos los aspectos muy bien. Restaurantes, albercas, playa, zona dorada, personal en general muy bien. Solo una persona de los que te ayudan con el equipaje se porto de una forma irrespetuosa a la salida. De ahi en fuera todo excelente. 10/10"