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"First things first! The best thing about the RIU Emerald Bay is the staff. They are very helpful and really know how to make you feel at home. The common areas of the hotel are clean, the staff is always cleaning up and making sure the floors are dry and clean. The pools are clean and well taken care of. The restaurants, the ones we went to, had many food choices, they were all buffet style restaurants, and the staff was very helpful. The nightly entertainment was also varied; they had rock...

"Excelente "

"Buena estancia"

"I loved the stay"

"Todo está muy lindo, la comida la playa, lo único que mejoraría un poco es que la música en la playa sea por un cierta hora porque se junta mucho ruido y quieres escuchar el mar pero con el ruido de tantas bandas no se puede., pero en general el hotel muy padre, su gente, sus servicios 100"

"Buena relación calidad precio"

"Nice hotel with great potential however lack of management. Our room for two days smelled like paint thinner we complained to the front desk and did no effort to change our room, we were told they were fixing a room next to ours, Lifeguards not present, my nephew got injured and almost broke his nose at the water slide due to lack of supervision they did not want to cover the expense to bring him to the hospital. Two occasions we went to the DJ party at the bar and no DJ was present. One night...

"For the entire property only 1 working elevator per tower. Extremely dated (2000) much maintenance is needed"

"Me he hospedado ahi anteriormente con mi familia y no tenemos ninguna queja, todo excelente, habitacion con vista al mar, restaurantes cerca muy buena uvicacion, acceso a la playa"

"Estuvo muy Agusto mi estancia, la habitación muy comoda, la playa super bonita, la comida muy bien. Todo muy bien"

"Increíble resort, es para disfrutar y realmente aprovechar el hotel y todo el all inclusive y no salir para nada"

"Beach view was amazing. The staff from the reception, housekeeping, valet, everyone was polite and helpful. The pool was great with an amazing view to the ocean and easy access to the beach. I completely recommend."

"No me gustó que la habitación desde que la entregaron no funcionaba la cerradura y permaneció abierta desde que llegamos y fueron a repararla dos veces pero ninguna vez pudieron cerrarla"

"Es la segunda vez que voy a este hotel y he quedado encantada, todo el personal es muy atento, las instalaciones no tengo queja, es un poco viejo el hotel pero todo está en excelentes condiciones, en caso de que llegues a tener un problema te lo solucionan de inmediato. Tuve la fortuna que hasta una tortuga pude ver en la playa bajando las escaleras del hotel a la playa."

"Pésimo servicio de elevador desayuno demasiado simple"

"Clean room. Nice view."

"Rooms always clean, staff helpful, beach was good."

"Muy mal servicio"

"The staff were very friendly and helpful. Especially the valet service guy. The room was clean and our view from the balcony was very nice. The pool areas were maintained well even the bathroom. We didn't try the restaurant, but I bet it would have been good. The waiter serving drinks at the pool was friendly and checked on us when he had a chance. Overall it was a great experience. I definitely recommend, especially if you find a great deal on the price like we did!"

"Muy buen servicio cómodo linda picina y rico desayuno cuartos muy comodos"