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"Friendly staff! Rooms are cleaned everyday. Great food!"

"Staff was excellent, room and resort was very clean, bar was well stocked. The worst thing was food at buffet. I’d give it a 2.5-3 out 5, not horrible but not anything to rave about. "

"This was a wonderful mix of vacation resort and authentic local vibes. We really enjoyed the hotel, the customer service was excellent the food was amazing including the buffet! I have food restrictions and never felt like I couldn't order something at the restaurants. The beach was a 10, soft sand and fun surf/boogie waves. The ONLY challenge I had was with the beds- they were VERY firm, pillows were soft the rooms were mildly musty. Overall we would love to go back!"

"Excelente servicio "

"I don’t even know how to start this review but my experience with a hotel Viaggio at (Mazatlan) was horrible. I paid for an all inclusive stay and when I arrived, they did not honor that. The worst part was the housekeeping. I requested for waters and coffee every day and not once did the stuff arrived. Not once said they changed out my bedsheets. At one point, I even stopped the housekeeping lady in the hallway and she refused to hand me any waters or coffee. I do not recommend the stay. I...

"Habitación Limpia, lugar agradable , tranquilo "

"Admittedly, we went at the busiest time of year, so sure, pool loungers and umbrellas were in short supply. Everything else was spot on. We stayed in a Preferred Room, which gave us a much easier check in, access to the lounge and adult pool. The room was wonderful and well appointed and so comfy. Beach was clean, empty and wildly enjoyable. Staff were SO kind and thoughtful."

"We were able to check in about 4 hours early. Every employee we encountered was very friendly. We loved the layout of the 1 bdrm suite. Plenty of space and a gorgeous view of the ocean. On our first night, we had a lizard right above the AC vent that my husband had to climb on a chair to catch. It would be nice if doors in Mexico had door sweeps because almost every place we've ever stayed in they have big gaps under the doors. We used a towel to cover the 1 inch gap to help with noise, climate...

"Excelente servicio, la comida riquisima y muy limpio todo y buen mantenimiento 100% recomendado "

"Muy bien todo"

"Very little if any spoken English which made it hard to communicate with any staff members. Very much so a more visited resort from locals in Mexico. Food was below average with very few options to pick from and same stuff day after day. Nathalie our server at the outdoor bar was the best part of our trip! She was very nice and always attentive and had drinks to us the whole day. "

"Habitacion limpia aire acondicionado 10/10, la puerda del baño era dificil cerrarla peeero es por la humedad, la madera se hincha y pues esta el mar ahi, la vista espectacular y la zona muy segura, restaurantes de al rededor y del hotel 10/10, recomendado"

"Super professional and a great hotel "

"Muy limpio "

"Great location, clean rooms and friendly staff but needs major upkeep as well as room renovations . "

"No complaints "

"The view was amazing and the staff was very kind. However, they don’t provide much more than shampoo and moisturizing cream. Also, the spa services are much more expensive than i thought. "

"El desayuno continental dejó mucho que desear y también la limpieza del lugar donde lo sirven. La habitación y el pasillo siempre estuvieron limpios. El área de la alberca también podría mejorarse más y aprovecharse, a pesar de ser una propiedad nueva, ya se ve algo descuidada."

"Habitaciones limpias, el personal es muy amable y las instalaciones son 100% comodas"

"Si "