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"Did not offer room service line advertisement Food was NOT available 24hrs like advertised Restaurant reservations not available"

"Solo lavandería, entiendo que hay mucha gente pero debería ser un poco más rápido o más personal"

"La habitación muy limpia, el personal muy amable en todo momento"

"Beautiful property and grounds with excellent services and welcoming staff. Some of the restaurant food was so-so but the events were excellent. All pools and outdoor areas were well maintained and clean. There was nothing that we needed that wasn't accomodated with grace and humor."

"The staff were very nice, but unfortunately, the hotel itself was disappointing. Check-in was terrible. We waited about 30 minutes in line, and they were still doing everything on paper. Everything was closed because the hotel was undergoing renovations. All day long, we could hear drills, and construction workers were everywhere. We also had to wait in line to use the elevators because the construction workers used them as well. The pool was always dirty, and some pool lights were hanging...