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"Exactly what I expected of the Ritz."

"Beside with it's location the place was great and receptionist was extremely helpful & nice"

"Toller Aufenthalt in einem sehr schönen Appartement in der City von Chengdu. Das Appartment war sehr gute ausgestattet mit eigener Küche Waschmaschine und Wohnzimmer. Das Bett war sehr bequem und das Bad sehr schön ausgetattet. Das Frühstück war sehr gut, das Personal dort und auch im restlichen Hotel sehr hilfsbereit und freundlich. Die Aussicht im Frühstücksraum war eine schöne Ergänzung. Das Hotel liegt recht zentral und U-Bahn ist gut zu erreichen. Die Panda-Station ist mit dem Taxi in ca....

"Arrived late and wanted to order in room dining. Had to call multiple times. Ordered Ginger tea with lemon and specifically told to put honey on the side. It got delivered after 20 mins as cold and full of honey."

"Central location, nice to explore the city"

"The room is spacious and cleaned daily The staff is very helpful and friendly There is a good variety of delicious food for breakfast"

"Very foreigner friendly ~ translation alll the time ! Great mini bar... even had free wine, sparkling water, beer. Great location! Good breakfast too. Better than the grand Hyatt we also stayed !"

"Clean and big room, convenient, nice breakfast"

"Dirty hair in the tub !!!!! Serious! Not even one!"

"They only let you pack bread and fruit if you don’t want to eat breakfast in the dining room and watch you like a hawk. I should be able to pack one box of breakfast of my choice for my kid if I paid already."

"Great location great place to stay."

"Nil"

"Great location but the staff were smashing most interested in helping anyway they could"

"Good breakfast"

"The hotel is a traditional style hotel which really well kept. The biggest selling point of this hotel are the staff who were very helpful throughout. Big shout out to Freya who's customer service was excellent."

"Breakfast is great! We love fresh salad and fruits. Our room is very clean, very good location inside the shopping mall and supermarket."

"The service was excellent!"

"The room was simply amazing. It is like staying in a cozy private villa. And the breakfast, what can you say. Just try it. It was one of my best so far. "