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"We had a good experience at Ritz-Carlton Chengdu - the facility was in excellent condition with luxurious touches throughout. The breakfast was superb with great selections and excellent quality. It was also in a great location. What fell short slightly was on the soft side - service was solid but too formalistic and lacked personal touch and flexibility. Our luggages were delivered to our room after about 30 minutes and only after we asked for them. When they were delivered, 3 pieces were...

"Incredible value for money, I would still stay here if the price was doubled. Only negative is the window view, which is only decent in the cheaper rooms."

"The environment was very clean. Staff was helpful and accessible all day 24/7. We stayed on the 32 floor with a beautiful city view. Automatic curtains, free laundry, and automatic toilet, free local breakfast."

"The hotel was in a good location and walking distance to IFS. I liked that it was one block away and the staff were very lovely. It is a lot less chaotic staying one block away (extra 4 min walk) than right in the centre. The staff were also very pleasant and a lot of nice restaurants to try."

"We had a great stay at Shangri-La Chengdu. All the staff were very professional, yet also personal and helpful. The facility was in great condition - clean, spacious and well equipped. It’s also in an excellent location only steps away from Anshun Bridge and numerous bars. Special shoutouts to the staff at the porter service and front desk. Their services with personal touch made our stay even more memorable. It truly lived up to our expectations of a 5-star hotel. We would love to stay here...

"Spacious and clean."

"We stayed in Chengdu for a couple of nights on our way to HK and looking back, we wish we stayed longer! We had a great experience at Canopy, the staff were very friendly and helpful, especially Jack at the concierge who helped to rush our bags out the hotel at the end of our stay when we were running late for our taxi! We also forgot to buy a travel adaptor and the hotel kindly let us borrow one for our stay. We stayed with our 3 kids aged 10, 7 and 2 and even with a cot bed in the room, the...

"Breakfast and shopping nearby"

"Very good services"

"The hotel is great. The staff were amazing and so helpful especially Carter who helped us communicate and organize our day with the non english speaking driver we hired for the day. His help was so appreciated and because of him we had a fun sightseeing day. I will recommend this hotel to fellow travelers."

"Great location great place to stay."

"The front desk and cleaning staff were great. We loved the breakfast. The laundry machines were useful and convenient you like shopping, the hotel is next door to the Chunxi Road Pedestrian Street and the Chengdu IFS mall."

"Very good"

"Hotel was clean. Robots available to deliver food. No bidet in toilet. Free laundry service everyday. Walkable distance to town. Overall satisfied stay."

"I had a wonderful stay at this hotel and would highly recommend it to anyone visiting the area. The staff were warm, welcoming, and attentive. My room was clean, comfortable, and well maintained. Everything exceeded my expectations, and I truly appreciated the excellent service."

"All good!"