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"Nice hotel, nice room and good location!"

"Always stay here. Great location. Excellent buffet breakfast. Attentive staff and first class gym."

"Parking was a nightmare."

"we were put in a top floor room in the school masters house which unfortunately was closest to the main room which could noisy at times. Breakfast was good altho there seem better options on Saturday than Friday eg Fresh fruit/fruit salad. Staff in the Breakfast Room were attentive and worked were hard "

"Reception staff excellent and very helpful. Lovely choice at breakfast. Pool staff excellent and great pool. Will be coming back again soon. Thanks"

"The hotel looks tired including the decor at the entrance of faded artificial flower garlands and lounge furniture Cleaners cleaning bathroom surfaces with bathroom towels and wiping glasses and mugs with napkins rather than washing them Wobbly toilet roll holder and toilet seat"

"Really enjoyable experience, lovely setting and really helpful staff. The only issue was with the air conditioning not working during this heatwave. Would be good to be fixed to avoid this. Great experience however and really good facilities"

"Last minute hotel room. No kitchen was frustrating so had to find a takeaway close by. Close to my destination of Telford International Centre. Key card worked when it wanted to and also same issue with the shower"

"Prince Rupert - rustic, central, fab bathroom, twin room, lovely staff, good breakfast . Second floor room slightly suffered from VERY creaky floorboards above - nothing which could be avoided as it is such an old hotel. Staff very helpful in instructing us how to drive to the property to pick up luggage at the end of the stay ."

"Good location in quiet residential area. Nice modern, clean room. Great pub/restaurant with good food & atmosphere. Breakfast was cooked to order, with self service station for cereal, ou dog was made very welcome toohiyceetc juicecerals"

"Rooms were good just need update bar area nice staff really friendly grounds need daily grass cutting and striming pool area was ok need update"

"A lovely old world charm about the hotel. Very nice, spacious room, excellent staff & fantastic location in the heart of Ludlow. On- site parking available which was also great. "

"The room was spacious and clean the staff were very polite and friendly. The hotel is situated close to the Town center 5 minutes walk, Wolves football ground 2 minutes walk and Train station & bus station 15 walk. The Civic Centre ( for concerts) is 2 minutes walk."

"Only an overnight stay but everyone was most kind and attentive which made me and my very small four legged company feel very much at home... thank you."

"Located in centre of town there was a lot of noise from people going to and from pubs/clubs, also a lot of boy racers in there cars driving around and around constantly past our room window, we did stay on a Saturday night so probably busier than other nights, but had to have window open due to being hot and no air conditioning, and even with window closed still quite noisy. Made it difficult to sleep till about 2am when people started going home, obviously this is out of the hotel’s control and...

"Lovely location with beautiful views. We had asked if we could have a room with a view, but on arrival we were given ground floor which was quite dark inside and overlooking the rooms accross from ours, we were moved to an upper floor again overlooking the next accommodation block and a little brighter, if you book try and get one with a view. The bed was comfortable but the bathroom shower cubicle leaked water and the shower head kept dropping so had to keep adjusting it really needs a new...

"Just back from a 3 night stay. Everything was 5* staff food beer garden and sun terrace perfect for a few beers in the sun. Room was big and spacious.Will definitely stay here again it was in walking distance to every thing.And the staff are amazing"

"Great location for the international arena, hotel was well maintained and clean although the room was a bit cold and the hot water in the bath/shower was scalding or freezing and the hand basin didn’t get hot. Staff were very pleasant and the breakfast was great, I would recommend."

"The room was clean but the bed was hard and you needed binoculars to see the TV. We stayed in Kent hall and it seemed like an old office block that has been turned into bedrooms. Breakfast wasn't that great sausages and bacon were overcooked and dry. The parking was not that great either."

"Nice clean room bed very comfortable"