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"The main Hall is beautiful, well preserved and awe-inspiring. The staff could not have been more helpful especially Naila in reception who went far beyond her job description. The location of the breakfast server in the extensive new block was a bonus."

"I think small details are lacking in this place, they need a grounds person to tidy things up as it gives a bad impression even before you enter the hotel, then inside the furniture is very tired and the place needs a refresh. Staff were really good but let down by their hotel itself. Food was average at best!"

"The room was comfortable with lovely bedding and very clean. The outlook from our window was not so good as it just looked onto the duplicate two storey accommodation as ours."

"友人と2人で夜遅くまで街を飲み歩き、ほぼ寝るためだけに利用しました。部屋は清潔で、WiFiも問題なく使えました。イギリスの伝統的な建築物の自宅の一室という感じでした。ホテルを希望している方には向かないと思いますが、イギリスを感じたい旅行者には最適だと思います。 夜中にシャワーを浴びようと思いましたが、暑いお湯が出ず諦めました。朝は問題なく使えました。アメニティは一つもなかったので、持参が必要です。ボディはソープが空ボトルでした。 交通量が多い通りのため、朝は車や人の声など騒音で目が覚めました。また夜中はパブの上のため帰ってくる滞在者の声や階段のきしむ音など響き、静かに滞在したい方には絶対にお勧めできません。 8月中旬の滞在で、ちょうどいい気候だったため、扇風機で部屋の温度は快適に過ごせました。窓も少ししか開けることができないため、それ以前の暑い時期の滞在や暑がりの方には、冷房管理がされているホテルなどが良いと思います。 価格と立地かまた利用したい思える宿でした。"

"Staff were really friendly and super helpful, the hotel was clean rooms very comfortable and the food was excellent, great facilities and extremely good value for money."

"Reception staff very helpful Great room Lovely pool Great breakfast included."

"Absolutely delightful welcome by all staff. Breakfast was delicious."

"Friendly staff great cleanliness good facilities"

"Lovely, comfy bed with white linen. Room was so quite, recommend for a good nights sleep."

"Everything about the hotel was amazing loved our room was bright yellow staff were so lovely 😍 a really sweet girl took us to our room she was so polite 😊 food was yummy especially breakfast"

"Staff very friendly, helpful and attentive. Quaint Victorian surroundings created the feel of a bygone aristocratic era. Minutes from train station and local shops & amenities. I felt safe and confident as a solo female traveler. Excellent value for money."

"Room clean & had basic facilities available. No heating control available in room. Parking is available but spread out & difficult to find at times. Lots of steps to some rooms & around the grounds mean it’s difficult for people with mobility issues. The catering arrangements are ok with the Queens cafe food good but limited choice, seating feels like you are sitting in a corridor due to the open plan design. Breakfast buffet is ok but not very hot food & no tea available, with very limited...

"Bathroom very small!!"

"Lovely staff, clean room and good bar / restaurant facilities"