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"The room was clean enough. However, the carpet was very stained, it either needed a good clean or replacing. The curtains matched but were different lengths. As there is no air conditioning the room would have been unbearable without the fan that was provided. We were in room 307 which included climbing 3 flights of stairs. The carpets on the stairs need some maintenance as they are worn through. The hotel must have once been very grand. It is very clean and tidy with very helpful staff....

"The hotel was a bit dated. However it was clean and breakfast was adequate. The spa/ pool was average but clean. The staff were not particularly helpful. A request for a late checkout was immediately met with a response £10 extra charge. When I asked for another towel at the pool, to replace the wet towel, this was denied. Small personal extras could have made this stay feel luxurious but instead it felt like a budget stay."

"Beautiful building and setting!"

"Very pleasant hotel Great setting Staff extremely helpful and pleasant Dinner was good"

"Lovely room with a very comfortable bed. The bedroom and bathroom were spotlessly clean. The room was in a great location in the town. Only downside was that there was no hot water in the shower, so we had to have cold showers. Fortunately the weather was hot, so a cold shower was not unbearable. But it was a bit of a shock to the system for me, being an old lady."

"5 Stars all round. Enough said."

"Lovely hotel. Stayed with my wife for her birthday. We had a deluxe room which was quite a long walk from hotel reception. The room was nicely decorated and the bed was massive! Only negative points for the room were the amount of cobwebs and dust around light fittings and soundproofing between rooms. We could clearly hear people in other rooms using their toilet facilities. We used the pool which was warm and changing room was clean and tidy. Buffet breakfast was superb, there is loads of...

"This is a very dated and old property in need of a full refurb. Worst mattresses we have slept on, every time you turned the springs would just Ping!! Not good! I won’t be booking there again"

"The building is in a poor state of repair, sad to see. Window frames are crumbling, fixtures are missing or loose, causing erosion of function."

"Good"

"部屋の窓か整備してないので開かない、エレベーターはあるが、廊下に段がある、駐車場が近くに無い、市街地に車で入りのは混んでいて大変、"

"Lovely place However, AC was not working and needed to be on when we arrived. Far to hot. When we tiried to turn on, it was broken. A fan was provided, which helped, . But as warmth is insured on arrival during colder days, AC needs the same consideration in the hotter temperatures"

"Staff friendly parking good no need for a bar loads of bars close by ."

"We stayed in a twin room .beds comfortable but room very narrow. No mirror to do hair.toilet roll holder broken. Friendly staff in restaurant, lovely food. Not much disabled parking which made things difficult. Lovely treatments in spa."

"Clean and tidy room. Warm corridors but air conditioned rooms, which worked well in my room. Staff friendly, lift noisy, car park not the easiest to find. Google maps directions to it are inadequate."

"For anyone needing to find accommodation in this area, I would recommend Lilleshall. Located in the centre of huge grounds surrounded by woods and pathways, the rooms are clean, comfortable and fully equipped and breakfast offers a rage of cooked options, fruits and cereals. The staff are very helpful and eager to assist in whatever the query. Parking is not a problem, there is plenty. Looking forward to the next time."

"Hotel stay was for a family funeral in the area so did not use any of the facilities."

"The hotel is great value for money. The breakfast and restaurant food first class. All of our party of five staying guests would return again."

"Staff were polite, friendly and welcoming, the room was immaculate and the air conditioning was an added bonus. Breakfast was also well worth the additional cost."