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"Very nice clean, narrow corridors mind you. Nice big fat car park, reception staff never at their posts had to wait a few mins at times"

"The photos on the website are nothing like the hotel itself. Some areas have been painted and the room carpet and decor are clean but the hallways smell and the carpets are ancient and worn. There is no bar, no food at all. We booked two nights and the room wasn’t serviced during our stay. The bathroom is ancient and in poor condition. The beautiful woodwork in the main areas is sticky and in need of renovation as is the whole hotel. We saw only 3 staff members during our stay all if which...

"We love this place and it's our second stay! The spa is lovely and helped us relax after a stressful M6 journey, The restaurant is epic and the chiefs modified menu items to suit a dairy allergy requirements. The old hall is incredibly beautiful and oozed history. If we ever win the lottery it will be our wedding venue! We will definitely back again.... Wish I was there now!!"

"Lovely surroundings which made the stay Room was small and bin had not been emptied also shower was too hot and was hard to regulate temperature. Staff helpful and pleasant especially bar staff"

"Lovely place However, AC was not working and needed to be on when we arrived. Far to hot. When we tiried to turn on, it was broken. A fan was provided, which helped, . But as warmth is insured on arrival during colder days, AC needs the same consideration in the hotter temperatures"

"Staff were really friendly and super helpful, the hotel was clean rooms very comfortable and the food was excellent, great facilities and extremely good value for money."

"Really comfy beds. Very central position. Parking was not ideal. Beautiful bathroom."

"Friendly staff great cleanliness good facilities"

"5 Stars all round. Enough said."

"Great value for money. Stayed for 2 nights passing through from Scotland to Cardiff. Only a few minutes walk to the town centre. Has free parking although this is limited to 7 spaces. We ate in the restaurant and found the food to be really tasty. The room was comfortable and had everything we needed. Great shower pressure. Sun deck and beer garden was great as we had good weather to enjoy them. Took our drinks out there in the evenings. Staff were really friendly and attentive. Would definitely...

"Good clean hotel, rooms are good and a good breakfast available"

"Excellent lovely breakfast too"

"Very enjoyable break. Staff very friendly and helpful. Food very good. Would definitely stay again."

"Room clean & had basic facilities available. No heating control available in room. Parking is available but spread out & difficult to find at times. Lots of steps to some rooms & around the grounds mean it’s difficult for people with mobility issues. The catering arrangements are ok with the Queens cafe food good but limited choice, seating feels like you are sitting in a corridor due to the open plan design. Breakfast buffet is ok but not very hot food & no tea available, with very limited...

"The room was clean, the staff friendly and helpful. A useful stopover for catching the train. We did not eat there, found good restaurant close by."