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"I was offered an upgrade from a classic double to a feature double (for an extra £30pn) which I took. It was in the old part of the hotel. The room was very cold as the radiators were not working. I enquired at reception and was told that they would speak to someone to see if it could be sorted. A little while later an electric heater was delivered to the room which did not work and another was requested. This only managed to heat the bedroom while the bathroom remained cold. The window next to...

"We stayed for one night. It was a little warm in the room, but we discovered a fan in the cupboard. Generally a comfortable stay in a good location to get to a show at Theatre Severn. Plenty of restaurants nearby too. Parking was an essential and at £5 per night was reasonable. We hear the hotel is changing hands soon. I hope the standards are kept high."

"X"

"The property is unique stairs are narrow but there is a lift. Breakfasts are good but what a performance to pay for them.Breakfasts should be included in price like most establishments.Nice touch to offer a free drink in exchange for not servicing room."

"Nice grounds, friendly staff."

"I stayed at this hotel thankfully for only one night. The pictures of the room on Expedia were nothing like the reality, they were different rooms and so very misleading.The bathroom and bedroom radiators didn't work and neither did the TV. We called the night porter who brought us an inefficient portable radiator and a TV with around 10 channels, most of which were ineffective.The curtains didn't meet in the middle allowing light from the station to stream into the room all night long. The...

"Friendly staff good breakfast stayed for 2 nights would definitely stay again if visiting this area."

"Nice and clean room in historic building with modern bathroom (nice big shower). Well appointed, with bedside lights (one each side of the bed) and plenty of USB power sockets (A & C) both sides of the bed. Additional plug-in electric radiator provided, and tea/coffee/kettle with a couple of small packets of biscuits too. Very convenient for visiting Shrewsbury on foot, and not far from the railway station."

"We had a great stay. Everything was perfect and comfortable. The owner was very helpful and communicative before we came up. We will definitely use again, next time we come up and stay!"

"The art is excellent The bathroom excellent The dinner good The breakfast ok The bed good"

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"Excellent value for money, very spacious property suitable for up to four adults."