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"Very friendly staff"

"My experience staying here at this hotel was beyond my expectations. The staff was very very accommodating although our room was not ready at 3 PM. However, the rooftop vibes were a 10 out of 10. I would definitely recommend."

"You will never stay at a resort where you are treated as well as I was treated at the Guest House of Graceland. I felt like my experience there was the most important thing to them and they made me so happy. I have never felt that way about anywhere I have stayed and I have been all over this country in all upscale resorts. They take their responsibility very seriously and you will never regret staying there. TCB is the creed following in Elvis' footsteps in every detail."

"This was our second stay at Big Cypress and they remain a top notch operation. Staff are great, the rooms are superb and the place is unlike anywhere else. We can’t wait to return."

"Beautiful hotel with lots of character. The staff was helpful and the duck master was entertaining. We will definitely stay here again if we come back to Memphis!"

"Ok hotel. Dirty, 1 elevator worked for the whole building. Don’t try and sleep in cleaning staff slam doors and sounds like someone is trying to break into your room."

"Good selection for breakfast. Room was very clean and comfortable. Bathroom was also clean and well maintained enough to take a bath. Staff were professional and friendly. Would stay again."

"It's a nice location. One of the only 2 elevators were broken creating long waits. Staff were very nice and helpful. Breakfast was not good at all."

"The hotel was very nice, clean, and beautifully maintained. My room had a great view of the river. I was disappointed that the restaurant/bar was not open the evening I was there."

"The room was spacious and slept three very comfortably. The breakfast was delicious and offered all the selections we love! We couldn’t figure out how to get on wifi, but we didn’t ask either. Staff at check in were very polite and knowledgeable. At check out, the breakfast staff answered our questions and were very sweet to us."

"Check in process and room was ok but the main problem was the bathroom. The soap dispenser was located at a very awkward place. Not enough towels were placed in a room meant for 4."

"I loved the convenient location. The amenities were nice: lovely rooftop, lounge, pool table, especially the Top Golf Suite."

"The suite I stayed in was clean, comfortable and felt like home. I didn’t want to leave."

"The room was very neat and properly organized. Just check the bedding before you lay down. The staff at the front desk were helpful. Parking was really good."

"No complaints whatsoever. Friendly and helpful reception staff. Room was spotless. Good shower pressure. A great stopover."

"The gentleman working the front desk was rude and un knowing. When I complained about my shower not draining properly, he took it upon himself to say to me, Oh! You just want a new room huh? No just fixed sir. After fix, get in shower and the body wash dispenser was empty, lmao,Really. Nickel and Dime you for any and everything. Best part of my short stay, was the bed. It Was So Comfortable. lol."

"Very close to the bass pro pyramid. Gated parking on site."

"Good value Nothing outstanding just a decent place to stay"

"The beds were hard, the A/C. Broke down in middle of night. Handicap room and would not change. The bathroom had an odor. The TV worked some of the time. Will never stay there again. The staff kept saying there was nothing they could do."

"The property was beautiful and staff was very helpful."