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"Room was awesome as always. Shangri-La rooms never let me down on expectations for a nice rooms. However, during my last visit I felt that the services and communication at the frontdesk has been downgraded. Frontdesk was not so friendly during check-in. Receptionist didn't take a short time to explain the facilitiy. At least she could have asked me if I knew where the breakfast buffet is served. This was not kind of service that you expect from 5 star hotel. Need training quick."

"Not the best. Charges locals to drop you at the door. Rooms smelt like smoke. Dirty floors in room. Room service food was very cold and not hot"

"Everything is just nice."

"Shower cutting was broke. The WiFi system was down! For foreigner travelers would be a nightmare since we don’t have a local phone to use internet!!!"

"The old town location is fantastic. We two girls walked around in the evening and was surrounded by shoppers and visitors. We had a room with lovely seaview. The staff was very helpful and among the best I have seen in China 🙏"

"Nice"

"This hotel is located very conveniently near the Qingdao metro station Yan'er Dao Lu. It's an older style but I always find it really comfortable. It's also close to where I can meet with friends to go for cheap breakfasts, lunches etc. My room on the 35th floor was really spacious and the cleaning staff were great. My pen happened to run out of ink while I was writing my diary and the cleaner gave me hers. Front desk staff were also helpful and I will certainly come back when I am next in...

"Better than Marriot foshan. Staff was helpful. It is an old built compared to newer hotels but the staff is helpful in navigating your way plus me being from Australia a lot of staff knew English."

"Great staff, quite location, clean and new room, breakfast was also very decent."

"Searching for the hotel name on Hotels.com and entering it into the Didi app makes it very easy to find. Once you arrive at the building, take the elevator to the 10th floor to find the check-in office. ​The staff are incredibly friendly. You can store your luggage if you arrive early, and they even notify you via WeChat when your room is ready. The facilities are clean and well-maintained. Every day, they provide fresh towels and bottled water, and they empty the trash bins. ​The location is...