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"Room and facilities were nice. Location was good. Leisure facilities were good. Parking, especially Disabled Parking ,was inadequate at weekend . Overall a pleasant stay"

"We really enjoyed our stay, even though we arrived late. There were plenty of places nearby to buy something to eat, as well as a pub, which was very convenient. The room was clean and comfortable. The only issue we experienced was with the bathroom. We tried to use the bathtub, but there was no cold water running to mix with the hot water, and the bathtub stopper wasn't working, so we couldn't use it properly. I think this is something worth looking into. Apart from that, everything else was...

"The hotel staff were very helpful and polite. The location was stunning. The room needed a wee bit of TLC was starting to show signs it needed refreshed. "

"River and gardens"

"excellent room and facilities, with good food and drinks in the comfortable lounge and dining rooms"

"Hotel is very pet-friendly and hence the reason for our visit. We stayed in a 1 bedroom cottage which was ideal for us and our dog. The only criticism is the food at Spike's Bar (at the golf club) was a little bit disappointing."

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"We stayed in one of the pods with hot tub - absolutely amazing and they have thought of everything!"

"Great location in the town of Kelso. Staff helpful and friendly. Peaceful garden overlooking the river."

"Good stop off mid travel to Scotand"

"Needs a good deep clean and updating."

"No more than okay … Lowry stayed at the hotel in the 1930s … it seemed to be like it was still caught in that era. Like so many hotels in the UK now lack of attention to detail is have a present."

"Overall, the property was in good condition and appeared well maintained. Since the check-in process is entirely self-service, I ran into an issue when my key set did not include the main door entrance key. Fortunately, a staff member was available to assist me; otherwise, I would have been locked out. The room had a noticeable moldy smell, and the washroom did not provide any toiletries, which was disappointing. On the positive side, the bed linens and towels were clean, freshly washed, and...

"Having parking was a huge benefit, the high street does get busy so knowing it wasn't going to be an issue is great. The breakfast was lovely, nice amount of choice and the full cooked breakfast was huge! We didn't get a chance to have a coffee in the cafe but the homemade cakes and biscuits looked delicious. Check in and check out was smooth and quick. We were in room 86 and the windowsill needs a bit of maintenance and the room could do with a freshen up but the room was clean and the bed...

"Absolutely fantastic service, staff were were superb. Will definitely return and recommend to all family and friends."

"Self access = soulless. Didn't see another person. Empty tables in the dining room felt like the Marie Celeste. Breakfast in a bakery and fridge in the room. Very expensive for what it was. Very dim lighting."

"The room was nice and cosy, the breakfast was delicious and the staff were really helpful."