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"On entering the hotel you will be met by warm and inviting staff. off to the left of the reception is an insanely stocked whisky lounge but prices are on the steep side for you average dram. There is a 24 bar located en route to the rooms and an Aperol was £18!!! scandalous. Charlies is the main restaurant and breakfast area. breakfast was good but the plates were weirdly small, slightly bigger than a side plate. the smell of the “Smokies” reeked out the lobby at the lifts and filled the...

"The outside of the building could do with some updating but inside was fine apart from the dirty and cracked window. Plenty of kitchen equipment and comfortable seats and bed. Shower room was lovely and towels provided. Nice garden to sit out and have a drink. Overall a nice stay."

"The hotel staff were very helpful and polite. The location was stunning. The room needed a wee bit of TLC was starting to show signs it needed refreshed. "

"The staff were all friendly and helpful. The bed was comfortable and the room a good size. The food was good without being exceptional. The hotel is a little tired and dated but we were very happy and their attitude to dogs being indoors was first class. We will be back I’m sure."

"excellent room and facilities, with good food and drinks in the comfortable lounge and dining rooms"

"Lovely place to stay, staff were super friendly & welcoming & food was lovely too"

"Great location in the town of Kelso. Staff helpful and friendly. Peaceful garden overlooking the river."

"Basic but comfortable rooms, at a small but nicely kept motorway services."

"I confess that I was a bit disappointed when I first arrived - but the room was big and well appointed with an updated bathroom, and changed my tune., it’s walking distance to everything in town. It wasn’t hot inside during the heat wave, hurrah! The building itself is a bit shabby but the room was great. Very noisy at night so bring earplugs. We were lucky to get a parking spot in the street in front, but the train station car park is the backup. Breakfast was basic continental fare and kept us...

"Nice welcoming staff. Good breakfast, promptly served. But the hotel is very run down and needs to be cleaned more carefully. Not the place to be in hot weather. My window barely opened and the bathroom radiator was full on - and impossible to turn off. No fan available either!"

"Overall, the property was in good condition and appeared well maintained. Since the check-in process is entirely self-service, I ran into an issue when my key set did not include the main door entrance key. Fortunately, a staff member was available to assist me; otherwise, I would have been locked out. The room had a noticeable moldy smell, and the washroom did not provide any toiletries, which was disappointing. On the positive side, the bed linens and towels were clean, freshly washed, and...

"Hotel is very pet-friendly and hence the reason for our visit. We stayed in a 1 bedroom cottage which was ideal for us and our dog. The only criticism is the food at Spike's Bar (at the golf club) was a little bit disappointing."

"Having parking was a huge benefit, the high street does get busy so knowing it wasn't going to be an issue is great. The breakfast was lovely, nice amount of choice and the full cooked breakfast was huge! We didn't get a chance to have a coffee in the cafe but the homemade cakes and biscuits looked delicious. Check in and check out was smooth and quick. We were in room 86 and the windowsill needs a bit of maintenance and the room could do with a freshen up but the room was clean and the bed...

"Absolutely fantastic service, staff were were superb. Will definitely return and recommend to all family and friends."

"Self access = soulless. Didn't see another person. Empty tables in the dining room felt like the Marie Celeste. Breakfast in a bakery and fridge in the room. Very expensive for what it was. Very dim lighting."

"Excellent stay"