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"Booked a room with a sofa bed because we were 3 traveller but upon checking in we weren’t given one. When I asked why we didn’t get what we booked I was told cause I didn’t ask for one and that 2 people can share a bed!?! They didn’t offer a room change or and upgrade and when I asked for this I was told no. The carpets throughout the hotel were in terrible condition…very stained and lifting up. It looked like a murder scene. The bathrooms had no vents so the room and the hotel halls were very...

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"Die Lage des Zimmers 061 war bescheidend. Man schaute in 2 m Entfernung vor eine Wand in einem Hotel, das in einem wunderschönen Park liegt."

"The room was comfortable. The towels were large. It said it was a superior room, but the noise from the street kept me from getting sleep. You have to keep the window open since there is no air conditioning. It would have been nice to have complimentary coffee. There was one cup for each day set up in the room, but without any milk. You had to call the front desk for it which is very inconvenient. They did hold our luggage for 2 days which was very nice. The reason for the low grade was...

"The Balmoral is a beautiful hotel! Its location is perfect since it’s close to all major attractions. The staff are accommodating and helpful. I’ve stayed in two different rooms and both were lovely and had great views. The restaurant is very good and the high tea in the Palm Court is superb!"

"Great location to the Royal Mile. Comfy bed. Good selection for breakfast."

"Pros: staff was friendly, good location near the tram and train making it easy to get in/out of the city. Cons: you can tell this is an old refurbished building, unfortunately it’s not refurbished well. There were gnats everywhere all the time throughout the room and bathroom. The shower drain was clogged, called for maintenance several times and it never got totally fixed. The water would fill the stall which is already awful and uncomfortable but then it would also flood the rest of the...

"Staff were friendly and accommodating when we arrived early before check in time. All 3 guests were delighted with the room especially our 9 year old boy was delighted to be sleeping in the bunk bed..this was a lovely birthday treat."

"Clean and well run"

"Bien situé! Breuvages alcoolisés gratuits à l’apéro! Chambres très bien!"

"Such a great experience. It’s the little details that matter and Market Street Hotel nailed it!"

"Room had mould around shower. No fan in room. (Very warm when stayed)."

"We are all for sustainable approaches to support our planet but prefer to be noted before booking. (Cleaning every 4th day!)At Edinburgh the weather was humid and raining, that requires more dry towels."

"Wir hatten zwei Nächte im Revolver gebucht. Bei Anreise (immerhin nach 16 Uhr) war das Zimmer nicht gereinigt. Wir mussten erstmal darauf hinweisen. Der Kollege an der Rezeption/ Bar hat sich gleich gekümmert (er kann sicher am wenigsten dafür) und auf Nachfrage haben wir zumindest mal ein Freigetränk für die Wartezeit bekommen. Das war aber auch das einzig Positive. Der Müll wurde geleert, die benutzen Handtücher kamen weg. Ob das Bett wirklich frisch bezogen wurde kann man nur mutmaßen, so...

"Absolutely beautiful property with a great location. No complaints."

"Great location right next to the train station staff were super friendly and helpful. Location is right in the middle of everything. Quiet, rooms are comfortable and clean"

"Perfectly serviceable hotel."

"Decent location, but maybe not worth the price."