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"Room was freezing as windows open to aerate at night. Most of staff very respectful. Second night I stayed, the sticky toffee pudding was not served despite the order being collected. The omission was brought up, I was questioned and eventually it was delivered. However the force with which it was placed on the table was strong enough to cause larger vibrations that pushed my mobile phone to the floor and crack. Due to hypersensitive senses and the autism, that altercation was deeply...

"Great location!!! Nice room & amenities! Indoor pool!"

"Excellent Hotel, great breakfast and nice rooms. What a nice property"

"Clean Safe Friendly staff Close to attractions"

"Loved this hotel. Nice bar and Starbucks in the lobby."

"The location is good and the design of the lobby is nice BUT the cleaning is very poor: 1- The shower is unclean at least in our room. 2- We asked them more than 3 times after they “clean” the room to make the bed and take the trash out. How do you clean the room if you don’t empty the trash bin or make the bed? 3- The lightbulb was flickering in the bathroom and it delays when it’s switched on. 4- The WiFi is slow."

"Toiletries like cotton wool and shower cap were not provided nor were complimentary refreshments like hot chocolate and the room service closes at 9pm and is very limited. There are also two sites and you need to cross the road to get to the site that has the restaurant and there is no reception in the none main building."

"We loved this aparthotel! Great location, had everything we needed. Thank you!"

"I recently stayed at the Apex Waterloo Place Hotel in Edinburgh and had an overall pleasant experience. The location of the hotel is absolutely excellent, making it very easy to explore the city. The cleanliness of the room was good, the food was enjoyable, and the staff were very friendly and welcoming throughout my stay. However, there were a few minor inconveniences regarding the bathroom. There was no towel rack, which was quite inconvenient. Additionally, the drainage in the bathroom was...

"It was a really nice place and clean. Everything was to my liking. I am likely to return. Spent two nights as a solo traveler."