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"Explanation of directions by check in staff to find our room were inadequate and confusing. Dining room staff was very good as was the food"

"Location is great, right below the castle, and a few minutes from the Royal Mile."

"We found the breakfast to be quite basic, and very poor for gluten free options. The Bar & Grill was good for non GF food & had a lively atmosphere. Our room was ok, but the shower tray in the bathroom was stained, which made it appear dirty. Overall the bathroom needed a bit of updating. The staff were excellent!"

"Location is good right meat to a bus route that can take you right downtown. However it is not well maintained. Like broken tile in the bathroom. Stain on carpet and couch. Could use a real renovation."

"Central location to the Royal Mile. Staff were very cheerful and most welcoming. They allowed us to store our luggage before and after we checked in and out."

"Great location, staff was very helpful, breakfast was good. Room and bathroom were small."

"Schön renoviertes Hotel in zentraler Lage - leider sind die Zimmer sehr hellhörig"

"Tiny room in need of repair with no amenities, soundproofing, air conditioning or ability to open window more than a crack to get a breeze, only two thin pillows and one blanket for two separate beds, unhelpful, impolite staff member, and only pay-per-use parking."

"The location is good and the design of the lobby is nice BUT the cleaning is very poor: 1- The shower is unclean at least in our room. 2- We asked them more than 3 times after they “clean” the room to make the bed and take the trash out. How do you clean the room if you don’t empty the trash bin or make the bed? 3- The lightbulb was flickering in the bathroom and it delays when it’s switched on. 4- The WiFi is slow."

"Rooms are small and tired Many rooms are close to a nightclub so sleep is poor or non existent Breakfast is basic and busy Staff are very nice Location is excellent"

"Our room was very poorly maintained, with many bathroom fittings loose on the walls. Only one of the two spotlights was working, the shaving light didn't work, the shower head kept sliding down and the shower hose was very short (cheap) and couldn't be raised enough for a devent shower. The extractor fan didn't work (vital for hygiene in an internal room). In the bedroom our "double" bed was just two very hard single beds pushed together with single duvets and only one pillow. One of the...

"Very convenient to Waverly, staff very helpful"