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"good for price "

"Not a 4 star standard of service or rooms. Not fully accessible to the road and buses etc. Staff extremely variable. Some friendly and efficient others disinterested and don’t deliver. For example empty handed staff walk down corridors littered with ice buckets plates etc and do nothing about it for hours. If you are going to use TV for all coms and info at least leave a single sheet to guide & help direct clients to it and ensure the tv remote works. Fun being woken up by Gibbons in adjacent...

"Clean room"

"Kamers werden niet of slecht gepoetst en ook nog eens aan het einde van de middag. Vloerbedekking in gangen en hal zagen er echt smerig uit, vol vlekken. Liften functioneerden niet goed. Ontbijt: er was redelijk aanbod maar vloeren smerig, tafels werden niet afgeveegd…zeer zeker niet voor herhaling vatbaar, zeker gezien het bedrag dat ik ervoor betaalde!"

"Location is great. Within 10mins walk to the Royal Mile and Train station. Parking is a challenge in town, for driving guests, good to quickly offload bags in front of the hotel and drive off. "

"Perfect to enjoy Edinburg"

"Excellent facilities including fitness center, swimming pool, sauna, etc. Rooms were very clean and appealing."

"Close to Trams and shopping at Gyle shopping centre."

"The whole facility was very clean and well kept. The kitchenette was useful and a great size. The bathroom was clean, the shower hot and the towels large. The bed was comfortable for a hotel bed. The curtains were black out and did their job well. It was nice to be able to open the window in our room for fresh air. There was always someone at the front desk even when we checked out to catch our flight at 2am. Every employee we encountered was very friendly and helpful."

"The high tea was phenomenal all around. The room was very clean, the view was nice and the price was on point. "

"Yum breakfast"

"The reception and front desk staff were consistently kind and helpful. The location is excellent - very convenient for getting around, with plenty of things to see and do just minutes away. As a solo female traveler, I did find that there wasn’t much within comfortable walking distance of the hotel after about 9 p.m. The hotel does have a cute bar that stays open until around 11, but it felt fairly quiet and not very lively when I was there alone. My only real issue was with the elevators. One...

"Great location and value. Very clean and super accommodating staff, but very few amenities. We asked to move rooms because the halls were very loud, walls were thin. We were moved to another building that took a solid five minute internal walk to get to but it was very quiet. NO amenities for standard room. No fridge or water. No smart tvs. Beds were ok. Kind of stiff but not awful. Overall I'm not sure I would stay again but given the price of most other Edinburgh hotels maybe I would."

"The location was excellent, the delicious breakfast was more than enough, and the staff was very polite and helpful."

"We had an early morning arrival, and David was very helpful in arranging an early check-in and upgrading us to an available room. Great location - walkable to everything. We also really enjoyed the bar."

"My experience was wonderful. Beautiful hotel with friendly and helpfully staff. "

"‏helpful staff "

"I loved the hotel and the amenities. The front desk staff were exceptional, and many thanks to Stella who made sure my stay was seamless"

"Rooms were amazing modern clean with everything we needed location was great"

"Was clean and felt comfortable, bed was very loud and skeeky and some things were in better shape then others but overall was good"