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"We had a very pleasant stay. The hotel has excellent amenities and the room was adequate and most importantly, the bed was comfortable. One issue for me was that it had no bath tub and no wand in the shower. Ladies really do appreciate a wand in the shower for obvious reasons that all ladies would understand. The pool area look amazing although we did not use it, but it certainly looked very nice. The only complaint we had was that the breakfast was expensive for what it was and it was not...

"I enjoyed the mineral pools very much. The food in the restaurant was quite tasty, with fast service. The only negative is that I booked a two night stay, but had a medical emergency and left early the morning after arrival, and when I asked hotel staff if I could be re-embursed for the next night, they told me they couldn't do anything, i had to contact Expedia. When I did that, Expedia said they tried contacting the hotel and couldn't get ahold of them. I was eventually told I wouldnt be...

"Easy access to hotel from main highway Good location Comfy bed Lots of Hot water !!"

"The rooms had been freshly updated with vinyl plank floors which was excellent for wet feet from the water slides. Beds were comfortable, staff was friendly and helpful from time of check in to check out."

"This is a fave hotel for our family. It is reasonably priced, the pool and slides are great for young kids, the attached pub has decent food (a little pricey), and the staff are fantastic. The rooms are always clean and well taken care of and the staff are honestly some of the best and I travel a lot for work. Definitely recommend it. "

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"What breakfast? We did not have any cups to make coffee, the air conditioner was so loud we couldn’t get much sleep, long drive the next day so we woukd not stay again "

"It’s not the Waldorf so don’t expect bell boy services and its not a restaurant so the inclusive breakfast is really basic and they don’t cater other meals but staff are friendly and helpful, rooms are clean and generally well maintained and even though you are close to the airport you can’t hear any traffic, plus they have a shuttle that runs every hour to the airport ( you just need to book your ride on it when you check in). We’ve found it is really good place to stay even if we want to stay...

"Perfect"

"The breakfasts weren't very good . The rooms should be Smart TV's since we always had trouble with TV in our room"

"Air conditioner did not work- room was very gross hot"

"They were renovating the hotel and painting right next to our room while we had a baby.. would have been better to shut down one wing at a time and paint it while there are no guests. The sauna did not work for a couple hours while we stayed there. My key card stopped working at 11:55 even though check out was not until 12:00 while I was trying to grab the rest of the baby items from my room. I was also charged $5 for parking, but never informed of this until check out and even then no one said...

"All good"

"The room was nice but the beds were very hard, lumpy, and both beds had squeaky springs. Every minor movement made loud creaking and it woke my baby up throughout the night. The pool heater and hottub jets were both broken. The staff were polite but also very pushy for us to purchase their private parkade parking, however we were fine on the street."

"Very pleasant relaxing atmosphere in reception area, helpful staff, easy to park, large room with a very comfortable bed, 2 comfortable sofa chairs, a table & desk with office chair. Plenty of plug-ins, 2 sinks."

"Maybe a new mattress."

"Rooms were clean and the staff was very nice."

"Very clean, great staff."

"A lot of free parking available. Stuff is ok. Room needs updating"

"Clean"