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"the mineral pool was closed the whole time we were there and there was no hot water for showers or washing hands."

"The room was all that we expected and the staff were very friendly and helpful."

"Staff helpful good explanations and gave good advice how to remedy extremely cold room. Saw bugs by pool area but no big deal. Pool hours very limited. Restaurants close early at 9 pm with no room service or fitness. Great pet room but pet fee is higher and property fee very high compared to most hotels even high end hotels. Would not stay there again. Was not enough value for the money spent."

"Clean and cozy room"

"Not a great breakfast for the price. Pool was not used since lights were always off, could have been closed. Not worth the price."

"A coffee shop or a restaurant in the hotel would have been nice. It’s a bare minimum hotel - good enough for an overnight and parking is good."

"The room heater was not working instead we were using a small space heater to warm the room. Breakfast was only so so...."

"We found the hotel in a convenient part of town. Close to cafés and restaurants. The hotel could use a bit of a face-lift. More importantly the staff are not well trained to smile when they see you or when you enter the breakfast room. The front desk agent never looked up to smile or say good morning and same with the breakfast staff. Positive side the parking was great the hotel was close to the airport and downtown so as previously mentioned in a good location I just wish the staff were a bit...

"Nice hotel. Room was very comfortable and the lounge was lovely."