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"It’s the best hotel I’ve stayed in. Absolutely stunning!"

"Hotel and staff are great"

"Equipe, limpeza e comida são excelentes. Hotel maravilhoso!"

"Heater was slow. Room was clean. Building is not new. Restaurants are beautiful. Food was good but expensive. Desserts were delicious."

"Buen servicio, buena ubicación y desayuno variado"

"Todos os itens acima excelente . I"

"Generally ok"

"I think the hotel staff makes this property so special. Yes great location, great rooms but the staff makes it special. I don’t think I was told no the whole visit. If I could think of one negative it could the gym. The equipment could use an update but a Smart Fit was across the street which was a really good gym connected to a great mall."

"Excelente servicio en recepción y en restaurante"

"From the moment we arrived, to the moment we left staff, room, amenities, food was to perfection. On Friday we had a watch party for Brazil soccer game, all the details were so well thought. The family suite we stayed was just another must. Breakfast… be ready to splurge! Pool bar ceviche great! Coxinhas… drinks… Park for little kids and another one for bigger kids… list can go on and on… Worthy of each penny! Thank you so much"

"People were very nice. The food was delicious. The room was nice and clean and whatever I need it I"

"The hotel is good pretty very well located and staff is friendly however the size of the room is unaceptable they are ridiculous small no even a closet or little table to place your belonging and luggage bed also extremelly small in reality children beds."

"I have certainly stayed in nicer hotels, but this one rated the tops in staff and service!!! Apparently they are working on some renovations, so facilities should improve. Breakfast and lunch buffets were amazing!"

"The rooms are old and everything was falling"

"The staff knew it was my birthday and the thoughtful decorations in the room made me feel celebrated. I have specific dietary restrictions and they always ensure I’m eating healthy. The service levels are beyond what most first class hotels offer."