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"Excellent Property! Always a great time!"

"We had a mixed experience during our 5-day stay. Elizabet, who was there every morning at breakfast except for our last day (May 26), was absolutely amazing. She always greeted us warmly, checked on us, asked if we needed anything, and genuinely made us feel welcome. She was one of the highlights of our stay and truly provided excellent customer service. On the other hand, the older lady with glasses at the front desk was not very friendly. Whenever we asked about using the bikes or paddle...

"👍"

"Couldn’t have asked for a better hotel after having to make last-minute changes and cancel a different one. Especially on Memorial Day weekend and my birthday. Feeling extra grateful this worked out so perfectly. 🎉✨"

"This is one of the BEST resorts I've ever stayed. We arrived early, about 11 a.m., and we were able to get our parking pass and pool pass and able to enjoy ALL amenities until our room was ready. The bar, pool and restaurant were all on point. Very Clean and staff was "Chick-fil-A" Happy Attitude and Helpful in EVEY way. Definitely stay here again in the near future."

"My family stayed two nights for a graduation trip for my son this past weekend. The stay started off great, the lady who checked us in was very helpful in making sure my two rooms were on the same floor, the hotel itself was very clean and amenities where great, however the second day was not so great! Two of our teenagers got stuck in the elevator, they called us in a panic as one of them is claustrophobic and scared of elevators. After trying to get help by pressing the help button on the...

"Tried to check in"

"This is an older motel, but I was pleasantly surprised at how clean and well-maintained the property was. The rooms were clean and the air conditioning was cold. Breakfast was just okay, typical continental breakfast. Staff were friendly enough."

"We stayed two nights and they have everything you need right at the resort. We did not leave until check out. They have a nice restaurant, ice cream bar was amazing. Pool side bar and waiter that will come to you. Enjoyed the beach. Pool was very busy because it was a holiday weekend. Overall a nice stay."

"I have been a frequent traveler since 2013 and have stayed at many Best Western properties over the years. Unfortunately, this was by far the most disappointing experience I’ve had. The online pictures are extremely misleading regarding the “waterfront/beach” property, pool area, and surrounding grounds. There is essentially no beach as portrayed in the listing photos. The most concerning part of our brief stay was the bathroom condition. While taking a shower, I looked up at the ceiling area...

"The entrance to get in the property wasn't ideal and the cleanliness could have been better ...."

"There is not a more perfect view than from each of the balconies! We've enjoyed every time we've stayed."

"Big rooms, quiet"

"No cable TV, it’s been out for more than two weeks, management is “secretive” about reason. Very strange. This property, for whatever reason, gets high marks; very strange!"

"Great little place for a quick last minute plan for a girls weekend. Location is perfect for shops and night entertainment! "

"The hotel has great rooms, and the stay is fantastic. The only drawback is that the pillows could be higher quality. The bathroom has shampoo, conditioner, body soap, and body lotion. The kitchenette has everything you need to cook and eat, including dishes, utensils, glasses, dish soap, a toaster, microwave, coffee maker, refrigerator, and freezer. It's a great place to stay for a few days, and it's very close to Pensacola's beaches. It's in a great spot near shops, restaurants, gas...

"None"

"I arrived 10 mins early and yhere were no rooms. The staff wss arguing and it was uncomfortable."

"Great breakfast and love that it is pet friendly! Very nice hotel, we loved the view from the balcony and the size of the room."