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"The staff and the breakfast were very good. Unfortunately when you arrive in the lobby there are two large dogs that live there in the lobby and they have a very strong dog smell, we could even smell it in our room. You have to walk through that smell every time you go out and come back in. One of the dogs actually sleeps in the dirt in the garden of the lobby. There were also a lot of mosquitoes in the breakfast area. The parking on site is not very good, you have to be very careful not to hit...

"loved everything"

"Me encantó la atención del mesero el Joven Arlyn muy profesional y excelente atención todo el personal estuvo muy bien pero el se fue el mejor"

"Se pago por esta aplicación pero al llegar no había habitación disponible y tube que retornar a mi esposa y mi niña pequeña a mi ciudad alas 8pm a 2 hora . Es una irresponsabilidad total que no este fusionado la realidad del hotel con la aplicación."

"Buenas instalaciones, y buena atención."

"Definitivamente una joya escondida, pasamos una excelente estancia, desde el inicio al fin , un gracias a todos los que forman parte de Playa Canela, absolutamente regreso"

"Very cozy place with a great vibe. Pet friendly and very accommodating."

"Nice place immerse in an oasis of tropical plants. Nice clean pool and jacuzzi. Friendly staff. Excellent breakfast. Limited Ocean view and from far away. Several beaches are at a short distance by car or taxi. On weekends they have Ali' the cook. He would cook simple but excellent tasty dinners for you. "

"La piscina no se puede no se encontraba en el hotel, no se encontraba en buenas condiciones las camas"

"This is a hard place to rate. We liked it, but many won't. Lobby is open air, and dogs are sleeping there peacefully. The walk to your room is not through shining marble halls, but through a rain forest. No matter how often your room is cleaned, there will always be sand. If you like all-inclusives, you will probably hate this place (and vice versa). We had the top floor, with the ocean view. Easy walk to the beach, the cabana eateries, restaurants, bars, and the rest of town. We would...

"Had an issue with the AC but they managed to accommodate me in another room !! They offered me another night half price but I asked for late checkout instead!! Also gave me freed breakfast.. Staff is willing to help"

"Excelente hotel en medio de la naturaleza y muy cerca las mejores playas de Ecuador "

"The staff was very good on all areas, i will recommend any one this place is really good to stay for vacation or business Is very few places with the attention that have on the front desk. "

"The staff was fantastic and an amazing view from the pool "

"Great food, location is walking distance to the restaurants and clubs. Staff is helpful and attentive. The beach could use better cleaning. We’ll be back"