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"The front desk staff was amazing! We checked in during a rain storm and the hotel had been hit by lightning and their computers and they computers were out. The staff maintained their professionalism and got us in a room quickly. Thank you for your help "

"The stuff they have excellent customer service"

"This is the perfect hotel to stay at while staying in Santa Cruz…look no further because everything was perfect!!! Very hospitable, kind, and understanding. Room was affordable and within distance of everything and very nice!!! Highly recommend your stay while in Santa Cruz. Sending love from Los Angeles 🇲🇽 and Rio de Janeiro 🇧🇷"

"Amazing hotel"

"It's the third time we've stayed, the last was 6 years ago. Not as good as before, feels a bit tired. Booking direct on the website didn't work, and they never responded to email. Ok booking via Expedia, but subsequent contact was clunky, to say the least. It's a shame, should be (and has been) better."

"Definitely I would’ve recommend anybody who is looking for hotel because the service was excellent make me feel special since I walked in into the place and also I was impressed how clean the place was…Thanks for the service guys…Keep up this way..thanks again for everything…I’ll see you soon.🙏"

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"room maintenance is terrible"

"Beautiful hotel with very friendly and polite staff. The breakfast is delicious. I spent almost two weeks and I absolutely adored this place. The pool area is wonderful. I enjoyed the gym and the hydro massage area (jacuzzis). This is included with your room reservation, you just need to make a reservation ahead of time. I noticed that they cleaned and sanitized each one after it was used. Overall it’s an amazing and very clean place to stay."

"Great location."

"Friendly staff very helpful. Breakfast is OK."

"Staff is very patient and professional. Property is very clean and well maintained."

"Friendly staff. Great value."

"Nice place "

"Great location, nice and quiet neighborhood."

"Serviría que si ya ponen tetera o cafetera incluyeran sobres de café o te"

"El baño demasiado pequeño, el internet era pésimo, nunca pude trabajar, me cambié a tiempo de hotel"