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"The front desk staff was amazing! We checked in during a rain storm and the hotel had been hit by lightning and their computers and they computers were out. The staff maintained their professionalism and got us in a room quickly. Thank you for your help "

"The stuff they have excellent customer service"

"This is the perfect hotel to stay at while staying in Santa Cruz…look no further because everything was perfect!!! Very hospitable, kind, and understanding. Room was affordable and within distance of everything and very nice!!! Highly recommend your stay while in Santa Cruz. Sending love from Los Angeles 🇲🇽 and Rio de Janeiro 🇧🇷"

"Amazing hotel"

"Very well located three start hotel. Clean with everything you need for an in/out night. Hotel needs a redoing."

"Definitely I would’ve recommend anybody who is looking for hotel because the service was excellent make me feel special since I walked in into the place and also I was impressed how clean the place was…Thanks for the service guys…Keep up this way..thanks again for everything…I’ll see you soon.🙏"

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"El servicio la localización todo estuvo muy bien además del buen trabajo del personal"

"Beautiful hotel with very friendly and polite staff. The breakfast is delicious. I spent almost two weeks and I absolutely adored this place. The pool area is wonderful. I enjoyed the gym and the hydro massage area (jacuzzis). This is included with your room reservation, you just need to make a reservation ahead of time. I noticed that they cleaned and sanitized each one after it was used. Overall it’s an amazing and very clean place to stay."

"Place is clean , safe area , walking distance to shops "

"The hotel truly exceeded all my expectations. The quality of the facilities, the service, and the excellent breakfast were outstanding."

"Friendly staff very helpful. Breakfast is OK."

"Nice place "

"Friendly staff. Great value."

"I was really surprised the property is only 4 years old as some things seemed much older (Shampoo dispenser etc) Pool area was nice but unfortunately it was to cold to use 2 of the 3 front desk personnel couldn’t speak any English but could harass me about having a second room key which is needed if you want to charge computers while in the city"

"Serviría que si ya ponen tetera o cafetera incluyeran sobres de café o te"

"El baño demasiado pequeño, el internet era pésimo, nunca pude trabajar, me cambié a tiempo de hotel"