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"The staff at the Moon Palace was very helpful. The only thing about the Moon Palace is how hard they try to have you become a member, that's the only turn off."

"The staff was exemplary. Very attentive to my needs. The dining experience was also enjoyable and the view breathtaking. Only disappointment was no whirlpool in the facility. There is a large tub in the building where the massages are done, but the jets weren't on and the water was only warm, not hot. This probably only matters to older guests like me who could've used the whirlpool for my arthritic joints."

"We had an absolutely wonderful vacation at Couples Tower Isle! Our room was very clean, and the air conditioning worked amazingly—which made coming back to the room after a day in the Jamaican sun so comfortable. The food was incredible, even at the buffet! We truly couldn’t have asked for more helpful, friendly, and accommodating staff. Everyone went above and beyond to make our vacation special. We had such a wonderful experience and will definitely be back! Highly recommend Couples Tower...

"The property was beautiful and everyone was very nice and accommodating. Savaugn was very helpful and always offering the card ride up and down since my sister had an ankle injury. Front desk was great. Restaurants were good. The bartenders at the pool bar were very slow and don't acknowledge the guests at the bar tomatoes say, be right with you. we actually ended going to a different bar for our cocktails."

"The beach, bed and view was good. This is an old building on the beach.Surrounding areas were horrible. Loud music and smell of Marijuana was off putting. Everything about this hotel is dated."

"Room cleaning could’ve been better breakfast was great and the staff was awesome the security at gates was great a particular front desk staff could use some training otherwise all was good however I’ll not be staying at that property again."

"The apartment was not clean bathroom tub was bad toster not working, hot water not working and 4 days stay no house cleaning. I will not go back"

"It was a great experience I love every minute of it great food great service"

"A dated resort that still has its panache, which harkens back to the glory days of this gigantic property with clean rooms and a blessed staff who go above and beyond the call of duty to make a very special stay. Very popular with families visiting from USA to see their relatives here in Ocho Rios Jamaica"

"Ask about access to the beach but otherwise everything was as expected to my needs."

"The room was cleaned upon arrival. However wifi only worked for a few minutes one day and never worked again. There was no housekeeping service and qas told if I wanted housekeeping that is an additional cost."

"The only disappointment is that breakfast does not start until 8 am. I think this is too late. I had to leave for an event and therefore was not able to have any breakfast, although it was included in the room rate."

"Very peaceful and relaxing. Liked how the chef was available to make your meals. The cats were a bonus to the ambiance and feel of the environment- very homely."