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"We have stayed at other RIU properties in the past. This one was a disappointment. No room service, no pool drink service, no TV for 3 days, and no phone service the entire time. First night, there was a fight outside our room. We couldn’t call security due to having no phone service. Had to get our friends next door to call. As for entertainment, there is no diversity. Reviews talked about diversity of music, including 70’s and 80’s music. The only 70’s and 80’s music we heard was during...

"The staff did not check in on me during my stay after a medical emergency i had on the property. The nurse charged me $55 USD for a nurse assessment but only took my vitals once and that was it. No 2nd set of vitals, no water, nor a limited exam. I was blessed to have ONE housekeeper physically come in and check on me as i was not able to walk. I was laughed at by staff and was not treated well. Will never recommend."

"The staff was very attentive and helpful"

"Shower was weird, pool looked murky, but overall it was a good stay, close to everything. Less than 10min walk to Doctor’s Cave."

"El hotel es realmente muy especial. El personal muy amable y atento. Lo único que no nos gustó es que hay cobros adicionales por las habitaciones, distinto a lo que aparece en expedía. Falta claridad en ese punto"

"The complimentary breakfast was hit and fresh everyday. Staff was extremely accommodating in every way. Room was very clean. Nice little restaurant called Peppers is a short walk next door to the hotel."

"The staff made you feel like you were home. They were all so attentive and accommodating. We had a wonderful time and will most definitely be back!"

"Very nice secluded location, breakfast, lunch, and dinner was served; of course with a price but fair! Clean pool, and the staff was friendly and helpful."

"The property has a wonderful view and very amicable staff. I would recommend."

"Great "

"We had a lovely stay. This place offers value for your money and is one of the few remaining places on the Hip Strip where you get free parking, a microwave, a fridge and a chill no hassle vibe. If you are a light sleeper or need frills look elsewhere. For us the room was clean, it’s across the street from one of the best beaches in MoBay and is 15 min to the airport. It had cold AC, a clean bed and bathroom and got the job done at a fair price. We would stay again. Happy travels!!!"

"All was good "

"For what"

"Overall great location w/great Ocean Views, various activities and very close to airport. However, property really needs repairs and renovations."