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"My children and I 13 and 17 years old stayed at the ROK hotel for 14 days and it was quite wonderful. The room and overall hotel was very clean. The staff was professional, courteous, and super friendly. We didn't have breakfast at the hotel, however the meals we had was great. My son could not get enough of those big cookies from the cafe."

"Room was clean and staff was pleasant"

"Rooms are cleaned daily and housekeeping staff do a good job. All staff at this hotel are friendly and helpful should any issues arise."

"The amenities by the pool could be more interesting to engage"

"Breakfast was good. Staff very professional and helpful. Great pool."

"Room was clean! Staff was pleasant, kind and helpful. Breakfast was delicious, wait Staff was extraordinary friendly. Which was appreciated. Parking was easy."

"I had an enjoyable stay here (spent 3 nights).The bed was extremely comfortable. We slept like babies. Breakfast was great. Liked the option of choosing full Jamaican or continental breakfast. Staffs were very friendly and helpful. We even got mangoes. They feel while we were waiting. We will definitely return."

"This was my first time and not sure if I will be back. The rooms are not sound proof at all. It seems like the other guest were in my room. The security guards allowed my driver to enter the gated property once only during my 3 day stay. We made complaints and nothing was done about it. Instead of lifting the gate to allow my taxi driver in, we had to get out each time and walk around in order to enter the hotel. Also, I ordered a simple bread less burger......and a chicken dinner for...

"The property needs some looking after. Generally, it looks as it if needs maintenance and staff. The entrance to the stair way had bird poop all over the railings. And it stay there the entire trip ( 5 days). There was no elevator and I stayed on the top floor. My room was nice due to the space however, the other rooms I booked (3 additional) were okay but the beds were extremely small. There was no toilet tissue nor any complimentary towels like that. There was a tv that didn't work , Wi-Fi...

"Theirs nothing to be disliked every thing was good Staff very professional respectful Excellent service the moment I came back home to New York I was telling my Friends and families about their my grandson said to me grandma please come back for his birthday next year and take him back there that was part of my treat coming down to Jamaica 🇯🇲 and having my 3 grandchildren’s staying with me into a nice clean place and they leave from their to their graduations Again thanks very much for the...

"Breakfast is the best at Terra Nova. The air conditioning in the room was not working. The need to really maintain the appliances."

"Good for the price"

"Was not as advertised in anyway at all"

"Room was clean. Saw only the security guards. air conditioning worked really well, no issues with it. Parking was not an issue. Water was a concern for me as the pressure was very low and i had to make several requests via the security guards regarding this issue. Understandable that there may be a water pressure issue in the City, but the property has water tanks all over on the building so therefore did not see why the pressure was very low all the time, except when it was mentioned to the...

"Yes, everything was great "

"Staff very helpful and friendly."

"The property was clean The house keeper was curious and helpful. The property is more like a bed and breakfast place in my opinion. It gives a homey vibe. I felt safe there. The breakfast was ok. Most mornings items on the menu were not available the shared living space was very hot. The shower area had a funny smell. Overall I enjoyed my stay there"

"When I took a taxi and reached the Pogas suites for check in There was nobody and I called the owner he said the property is under renovation and I asked for refund he told me contact to the Expedia . I paid the extra for the another to stay and find a room. Please kindly refund my amount. Thanks."