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"The staff were extremely courteous and helpful. The room was clean. Definitely a go-to if I were to return."

"The hotel was lovely and most of the staff were nice. A few times when we went to the front desk our questions seemed bothersome to the person who helped us. It didn't feel welcoming. The breakfast staff were lovely. Our dinner in the hotel was very expensive for not a lot of food. The atmosphere felt luxurious. The pool could use some upgrades. We enjoyed it."

"This was by far one of the best resort experiences I have ever been encountered. Excellent staff, food and drinks. I will be returning. 1000/1000"

"This place is amazing, this has been my second stay in 3 months. Breakfast was awesome. Great team. I made new friends. Hello Kimberly! My new bff ,and all of the dining room team big up. Front desk very professional .greetings from Paula Brooklyn N.y room # 103"

"I came because I had no water at my home here for a week. Enjoyed a nice room and bathroom facilties. Also, got a quick swim in and had a nice dinner. Breakfast was also very good."

"Mr. Smith and the other staff had excellent customer service. The place was clean and my room was refreshed everyday 😌"

"My sister Vyan and I stayed for one week at The Terra Nova Hotel and the experience we had was exceptional. Just to high ligh a few points, we were welcome by a staff member who helped us with our luggage while we checked in. Our room was comfortable and clean and we have to thank the housekeeping staff especially Omar,Carl and Crystal for being so attentive. Breakfast in the morning was lush with a wide variety of Jamaican dishes. All the staff member at breakfast was very professional...

"The staff seem genuinely interested in any concern we had. Great customer service!"

"The pool was dirty. My room was ok. The remote was missing and took forever to get another one."

"Staff excellent! Breakfast is the best on the Island!"