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"The check in process was very lengthy Room was not ready until 3 hours after check in Property in general was very good Encountered a very rude staff member at Pier 8 restaurant, which is very out of character for this resort as the staff of is always so kind and polite. "

"Beautiful!! The staff were kind, & very helpful! Thanks Conroy, Petrina, & Devonte! Everybody was great, but they stood out!"

"One of the best experiences. Great staff. Activities were awesome. Food and drinks aplenty. Great value for money option for an all inclusive"

"👍"

"Big up Sandals Ochi. The resort was emasculate and the staff were very helpful and polite. I just want to shout out both Patrice's from the front desk and entertainment sections. They both made my stay unforgettable. My villa was amazing and the housekeeping staff were on point. I will definitely stay here again. I love the fact that I could eat somewhere different every day and even eat at crazy hours on the morning thanks to some places being open until 2am."

"Friendly staff"

"Property staff was exceptional. Free transfer to and from airport excellent benefit. The cons they run out of towels all the time and they were no more than 50 guests. No excuses. Only two restaurants and one bar. One was a buffet which was adequate at best. The other the grill which was the best option. The best this property offers is Nanny service free to guests for their children."

"I really love how easy it is to access the beach... I love the breakfast (Eggs and Bacon); the staff are very friendly and helpful. The beef stew is also very nice."

"Slow-paced, old world vibe. Staff are attentive and knowledgeable. Excellent beach and beach facilities. A few glitches with the food, but I appreciate that it is made from scratch and doesn't feel like it came off a conveyor belt from a large all-inclusive kitchen. If you want rest and relaxation, this is the spot."

"On the plus side, the location is excellent, the breakfast was nice, the view from the room was great, the room was adequate. On the negative side, the check-in time was 3 pm, we were told the room wasn't ready, at 3-30 pm we had to push them to give us our room. There was no shampoo in the bathroom, and this was the first hotel I have been to in ages where no shampoo is provided. Bedside desks, a standard feature in most hotels, were not available. Very few of the staff members smiled, and...

"."

"My stay at The Cardiff Hotel & Spa in Runaway Bay is a true gem. The staff was warm and attentive, making me feel welcome. Rooms are spacious, clean, and comfortable, with reliable amenities. The property was beautiful with some amazing views. We did not go into the pool, but I visited the beach and had a wonderful time in the water. We had breakfast at the well‑kept dining area, and it was so, so delicious; the food was 10/10. Overall, it’s a peaceful retreat with excellent service and...

"It was a great experience I love every minute of it great food great service"

"Room was filthy, no working microwave , smelled like pee"

"The only good thing about that place was the view of the beach."

"The property was the worse got mold the toilet didn’t flush properly,broken bars stools. It smells like fish no internet no tv couldn’t use my phone unless I outside the building"