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"I will definitely be staying at Moon Palace on my next visit as the facilities are top notch, the staff is friendly & there is so much to do, you never get bored. I thoroughly enjoyed my stay, from swimming with dolphins to sunset boat rides, it was a total dream. The only criticism if I'm forced to give one is that the WiFi isn't great. But overall i had a splendid stay."

"Front desk staff is not accommodating and they can be rude especially Rosheen.Beach view was good.Room was very clean our room attendant Abigail was professional and very nice and pool was good."

"It was extremely disappointing to find more than half the resort completely unavailable due to construction. I was not made aware prior to arriving."

"Everything was excellent and the staff were very friendly and the service was excellent."

"The property was beautiful and everyone was very nice and accommodating. Savaugn was very helpful and always offering the card ride up and down since my sister had an ankle injury. Front desk was great. Restaurants were good. The bartenders at the pool bar were very slow and don't acknowledge the guests at the bar tomatoes say, be right with you. we actually ended going to a different bar for our cocktails."

"Friendly staff"

"The beach, bed and view was good. This is an old building on the beach.Surrounding areas were horrible. Loud music and smell of Marijuana was off putting. Everything about this hotel is dated."

"It was a nice place to stay at. I believe it captured beautifully Jamaica. However, we didn't have hot water in our bathroom. I was stuck to shower in cold water. Otherwise, the food at the restaurant was good. The view was even better."

"It was a great experience I love every minute of it great food great service"

"A dated resort that still has its panache, which harkens back to the glory days of this gigantic property with clean rooms and a blessed staff who go above and beyond the call of duty to make a very special stay. Very popular with families visiting from USA to see their relatives here in Ocho Rios Jamaica"

"No hot water in the shower, cigarette burns on the sofa cushions, tv turned on, but that’s it, nothing showed. Mgt didn’t care to respond to my email re: issues/partial refund. The beach &!dock views are through a fence."

"The room was cleaned upon arrival. However wifi only worked for a few minutes one day and never worked again. There was no housekeeping service and qas told if I wanted housekeeping that is an additional cost."