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"The bartender need to be way nicer all of them were rude .. the luggage’s took 1 hour to come upstairs when we arrived .. our room wasn’t ready when we got there and when it was we had to stay online another hour that was ridiculous… seem like no one there line the job or wanted to be there"

"Property should have broader selection of Jamaican food otherwise experience was pleasant"

"The staff is very friendly!"

"The property was beautiful and everyone was very nice and accommodating. Savaugn was very helpful and always offering the card ride up and down since my sister had an ankle injury. Front desk was great. Restaurants were good. The bartenders at the pool bar were very slow and don't acknowledge the guests at the bar tomatoes say, be right with you. we actually ended going to a different bar for our cocktails."

"Friendly staff"

"The only issue was the TV in the master suit in my room other than that it was excellent especially the staff."

"The bathroom and bedroom needs some form of carpet, the floor was cold after returning from the beach, and showering which is right on the facility shores."

"Nothing is as they described"

"My stay at The Cardiff Hotel & Spa in Runaway Bay is a true gem. The staff was warm and attentive, making me feel welcome. Rooms are spacious, clean, and comfortable, with reliable amenities. The property was beautiful with some amazing views. We did not go into the pool, but I visited the beach and had a wonderful time in the water. We had breakfast at the well‑kept dining area, and it was so, so delicious; the food was 10/10. Overall, it’s a peaceful retreat with excellent service and...

"It was a great experience I love every minute of it great food great service"

"Room was filthy, no working microwave , smelled like pee"

"The staffs are so wonderful. The place is extremely run down . Only good thing is the view of the ocean"

"I like the room it was clean and spacious Staff professional pool was clean I like everything"