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"Clean . Staff helpful, nice breakfast, pool area nice and clean I would visit again"

"Very disappointing experience. This was my first and only night in Kingston, and about an hour after checking in, the hotel lost power with no proper communication or accommodations. I was suppose to go out and couldn’t because I had no power after flight being delayed for numerous hours I’ve emailed the hotel two times since and received no response. They also advertise free breakfast, which was not actually provided. My only night in Kingston was ruined, and the lack of customer service made...

"Breakfast was the only thing I was not pleased about especially a “delivery fee” however the hotel itself and the staff could definitely get 10/10 from me."

"It’s was such a good experience. The walkability, breakfasts was amazing gym was excellent and the fact that there was a walking path right across the street was everything"

"Front of house and gate security great, restaurant staff need more training. Course in there approach, not welcoming and dismissive."

"Enjoyed my stay at this hotel. Staff provided exceptional services and were very accommodating to our requests."

"I had no water for two days of the 4 I stayed there was no breakfast available i was told it’s under renovation"

"Staff was very courteous and helpful. I needed an upgrade to accommodate an additional person and my request was easily facilitated."

"The housekeeping staff were the only good thing about this property. Breakfast is supposed to be included however they serve you and limit what you can get and the portions and it was last everyday. The furniture in the room was old and peeling and the drawers had holes in them. The floating table that was in the room was coming away from the wall also. The housekeeping staff however were gems and tried to make you as comfortable as possible and were extremely nice at every interaction. This...

"Breakfast each day was great! And I loved the grounds...so green!"

"Clean and kind staff. Easy to find. Basic amenities available. Early check in available for $30 usd. Would recommend."

"Nice place and attentions"