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"Everything about the ROK was wonderful. I don't have any complaints. I will be staying there again in the future."

"Welcoming staff, amazing property. The best stay!"

"The staff was friendly and professional. The amenities were good. Customer service was on great."

"The amenities by the pool could be more interesting to engage"

"Breakfast was good. Staff very professional and helpful. Great pool."

"Excellent place to stay in Kingston. Our second time there and we truly enjoyed the property. And, oh the breakfast buffet was wonderful. Looking forward to our next stay."

"Staff very nice property old"

"This was my first time and not sure if I will be back. The rooms are not sound proof at all. It seems like the other guest were in my room. The security guards allowed my driver to enter the gated property once only during my 3 day stay. We made complaints and nothing was done about it. Instead of lifting the gate to allow my taxi driver in, we had to get out each time and walk around in order to enter the hotel. Also, I ordered a simple bread less burger......and a chicken dinner for...

"The property needs some looking after. Generally, it looks as it if needs maintenance and staff. The entrance to the stair way had bird poop all over the railings. And it stay there the entire trip ( 5 days). There was no elevator and I stayed on the top floor. My room was nice due to the space however, the other rooms I booked (3 additional) were okay but the beds were extremely small. There was no toilet tissue nor any complimentary towels like that. There was a tv that didn't work , Wi-Fi...

"Theirs nothing to be disliked every thing was good Staff very professional respectful Excellent service the moment I came back home to New York I was telling my Friends and families about their my grandson said to me grandma please come back for his birthday next year and take him back there that was part of my treat coming down to Jamaica 🇯🇲 and having my 3 grandchildren’s staying with me into a nice clean place and they leave from their to their graduations Again thanks very much for the...

"Breakfast is the best at Terra Nova. The air conditioning in the room was not working. The need to really maintain the appliances."

"Wonderful location, clean, with a very comfortable bed. Older property with only somewhat noisy standing fans to cool - would benefit from quiet ceiling fans. Apparently continental breakfast is complimentary in the rooms, but we weren’t offered this and there were no details about in room dining offered. There were no easy options to get extra water or snacks etc and only one small bottle of water per person per day. You can order extra from the bar, but that seemed to be an unexpected request....

"Good for the price"

"Beautiful modern grounds. Reception are friendly, nice gym n pool. They left a nice package of tea/coffee and hot chocolate which was a nice touch. Central location too - I would definitely stay here again"

"Room was clean. Saw only the security guards. air conditioning worked really well, no issues with it. Parking was not an issue. Water was a concern for me as the pressure was very low and i had to make several requests via the security guards regarding this issue. Understandable that there may be a water pressure issue in the City, but the property has water tanks all over on the building so therefore did not see why the pressure was very low all the time, except when it was mentioned to the...

"Yes, everything was great "

"Staff very helpful and friendly."

"The owners were so kind and helpful. This is THE hidden treasure of Kingston. Bob Marley beach is walking distance and the rooftop patio was breathtaking. The AC in the rooms was perfect to cool off after a hot day. This hotel also has a bar and the pool is cute and deep enough for the kids to jump in. The rooms are very traditional Jamaican style/decor and VERY clean. The wifi was strong and overall this was a fabulous likkle spot. Mi soon come back"