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"Good overall stay."

"The pool was great! Great location, close to downtown but not in it. Great walking paths around."

"Nice location"

"The restaurant and its staff were the only highlight of this hotel—10/10 for them. Unfortunately, the rest of the hotel is a 3/10. ​Even opening the tap slightly caused water to back up in the bathtub and sink, indicating a clogged drain. The bed sheets were either very old or not washed properly. Sections of the bathroom were yellowed, showing either poor cleaning or outdated fixtures. Additionally, the pool water was cold, dirty, and looked nothing like the online photos. ​Had this been a...

"Comfortable beds, clean rooms"

"L'hôtel devait correspondre à un 4 étoiles il y a 20 ans. La salle de bain devrait être rénovée, l'expérience bain-douche était ordinaire, en fait tout etait de base. C'était propre, mais la sensation globale était loin du luxe. Bel emplacement, bon café à la boutique Restaurant de L'hôtel très moyen pour le prix. Personnel très gentil. Je n'y retournerais pas car c'est sous nos standards pour un 4 etoiles."

"Room was ok, but we had a suite and beds were very small. We were there with our two kids so my wife at some point in the night decided to go on the couch to try to sleep better. She ended up being stung, probably by bed fleas (considering the pattern on her face and thighs. The pool area was also very outdated, and the overall hotel also a bit outdated."

"Had a spacious and clean room, delicious hot breakfast and friendly staff while located conveniently in downtown victoria. Only downside are some areas that needed to be improved/fixed (outdated&cramped elevators, broken washroom stalls in the lobby, etc.)"

"Great pricing and very helpful staff."

"It is just an average hotel. Don’t expect a $400 per night experience. Way overpriced but location, location, location. Room was clean but the majority of hotels are. Low bar to get over. For a one evening transition stay it worked out."

"Good"

"Very clean and modern. My room had a fridge but not a microwave, good tv options. To be fair my price didn’t advertise microwave. Room was clean. Hotel features and amenities were very good. I didn’t use most except the free coffee in the lobby. It’s conveniently located to Chinatown, shops, including bars and other food options. The staff was very helpful each time we interacted. No free breakfast, but the next door option was good and reasonably priced for the area overall. I was happy...

"Love the location, right on the inner harbour, close to everything I wanted to see. Whale watching cruise, Fisherman's Wharf, Parliament building, horse drawn carriage ride, Urban Wildlife Safari, Hop On Hop off bus tour. Butchart Gardens and the Butterfly Gardens were about a half hour drive. Easy check in and out. Great restaurant, loved the open patio. Clean. Jerky elevator was a bit scary. Overall highly recommended."

"parking can be better"