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"The “hotel” is really a series of separate buildings spread out across a large site. There is no central location to meet for drinks/ coffee. The only restaurant is at the top of a hill (accessed by steep stairways/roads ). There appeared to be some golf buggies but it was not clear how these could be accessed. The restaurant was large and cafeteria-like, lacking in atmosphere. There was a restricted menu; no room service available (you have to collect your meal) and I was told at 4.15 that...

"Can not be faulted, great staff great location, great food & drink. And secure car park, good news for my historic vehicle"

"Basic amenity was not available ( shower cap and fridge)"

" Room was clean but cramped and one wall was was unpainted plywood (just unfinished not a style choice!) Breakfast supplies in room. Fridge, kettle,toaster but nowhere to sit to eat Shower barely worked Hairdryer blew but no heat Looks very neglected from outside. Dead plants in window boxes Was in a good location and had off street parking but glad we were only staying one night. Would not return or recommend to anyone. "

"Very decent for the price!"

"Beautiful hotel right in the middle of Bath. Access was an issue with a stroller, as there are 4 or 5 steps to enter the hotel. The staff was kind and helpful though and the rooms were clean and updated. There is no parking on site and unloading the car was a bit of an issue."

"Friendly staff, nice place. Food was good."

"Breakfast was delicious "

"Lovely well maintained hotel with friendly staff & nice breakfast. Aside from eating in the hotel (which was very popular) there were also plenty of other local eateries which again looked very good"

"Lovely location and relaxing . Would visi again "

"Room historic and atmospheric; staff make the place ; each one without exception was friendly and me feel right at home "

"Nice and clean. Would have given 5 stars if mattresses were better. "

"Very polite staff and a good Nepalese restaurant inside."

"Plenty of parking available. Beautifully comfortable room, with excellent shower and separate bath."

"Happy staff, clean repainted rooms. Dinner and breakfast excellent with a gorgeous garden area"

"Nice friendly staff, nice room."

"Nice room clean nice coffee and tea nice staff"