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"The staff were pleasant and helpful when we asked for extra tea bags. Bed comfortable, room warm and a guest controllable heater. "

"Breakfast was delicious and very pleasant and held people there to help too. "

"Another wonderful stay! Rooms and bathrooms are stunning and ultra clean. I received a complementary upgrade to a king room both times as part of being on platinum level of Expedia, gorgeous and spacious. Staff are warm and very attentive and spa is beautiful! Plenty of dining options too. "

"Unique location. Friendly staffs. Lovely breakfast. "

"Excelente hotel, hermosa propiedad, muy recomendable "

"Loved our stay here, clean, friendly, spa experience. "

"Great hotel would recommend "

"The whole place is exceptional! We have stayed before and as a family it’s one of our happy places. Nothing is too much trouble, the staff are so welcoming and attentive, facilities are spotless and it’s a beautiful setting and interior design. The food wasn’t as good as our previous stays the restaurant was a little slow and our food was on the cold side but the charming staff made up for it. We preferred breakfast when it was in the main property the kids were disappointed the pancakes had...

"Great people "

"Lovely sized rooms, quiet, clean, mattress was supportive for my lower back and very comfortable "

"Was a lovely place"

"Stayed in room 30, we had a lovely view of the Thames. Nice big room. Excellent value for money. Shepperton is really jice."

"Staff were wonderful and room was comfy. Great Pub and Restaurant to feel homey and welcome "

"beautiful stay Great customer service fabulous breakfast i slept like a baby in the bed room was clean and inviting "

"Clean spacious room. Staff were very helpful and great food"

"Great location for LHR, super comfy, quiet and clean "

"Clean room and staff courteousness."

"In general, very good stayed here before and I always had free parking booked with barking I was surprised to be charged for parking, had the impression the outside guest coming in for a drink had free parking. I stayed in a hotel spend money on the bar and in food no free parking not fair."

"Good location very nice rooms, good value breakfast"

"Very good quality of rooms in a stunning pub"