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"Nice veranda at bar"

"Fantastic room the Indulgence and good breakfast "

"Terrible customer service, property is nice, upper management customer service is poor "

"Always love staying here ! The accommodation is beautifully presented and maintained and the staff and food just excellent . Just wish there were steam room and SPA facilities available other than the treatments . Also super convenient for Heathrow without being a run of the mill airport hotel "

"I chose to stay here as I had a flight the following morning at Heathrow. It was the ideal location, with parking and right next to the Thames, walking distance from the Magna Carta. However what I didn’t factor in was the size and number of guests. Having stayed the previous night in a small 5* hotel, I found the noise and crowds rather overwhelming "

"Lovely breakfast and helpful staff. Dated room with issues with the bed resulting in injury. "

"Excellent swimming pool and spa facilities and warm welcome from staff"

"The rooms and common areas could be cleaner. Odor control is needed, especially in the restaurant area."

"Clean room"

"Celine was very helpful "

"Stayed at Walton Lodge as a stop-off to visit Hampton Court Palace. Fabulous location - we were blessed with the hottest day of the year so far (April’26) which allowed us to sit out and appreciate the river views in the evening. Rooms were clean ours was a bit hot but a fan was included. Chatted to a fellow resident and agree that the place needs some TLC however would stay again if visiting this part of London Town."

"Nice place"

"All so very helpful in every way possible "

"Great place to stay, staff are friendly and the food was great. Would stay here again"

"Bar isn't open in the middle night. "

"They hotel had double booked and we were turned away. No room. As two elderly travellers I was appalled to have to drive straight back home 100 miles in the evening. Staff just said they couldn't help"