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"Helpful housekeeping staff. Checkin staff abit mechanical and could be more welcoming"

"Good presentation overall including attractive gardens etc Comfortable rooms with immaculate bathrooms. The service in the restaurant on the evening of my stay left a lot to be desired. I had to leave my table to approach two staff members who were having a conversation."

"Unique property with camper sites, cabins and free standing bungalows. Only issue was getting in through the gate- camera did not read the license plate."

"Geothermal pool was relaxing"

"No pool or space"

"No reception after 6pm."

"The hotel room was spacious and had everything we needed for our stay in Rotorua. We appreciated having onsite laundry!"

"Nice and clean room. The Hot tub was amazing especially after a long and cold day. Very relaxing. The staff was very helpful."

"Our stay was amazing the owners were lovely cabin we stayed in was clean and lovely too Will be returning"

"Very clean and beautiful rooms. Friendly staff. Breakfast delicious. Valet parking great."

"Lake view was pleasant. Bedding was clean. Shower had mold."

"Room was clean and the staff at the reception was very kind and helpful. Check in process was smooth"

"Nice clean room. Comfortable beds. Great location to stay for the Polynesian Pools."

"It was not walking distance to downtown but otherwise lovely hotel"

"Overall was good. Spa pool jets wasn't working, which we knew about, but would have preferred a working spa."

"Great value for money, helpful management, lovely bed!"

"clean room with parking 🅿️ & great location"

"The location was awesome Right on the lake edge Lots of walkways to parks And barbecue areas that the receptionist didn't know about And was going to put on there things to do list And proximity to airport for tourist travel So win win Will go there again"

"Checked in at designated time no clean room available. Had prepaid with no cancellation option so had to wait 40 min. Then I was given a room number which didn’t exist so I had to go back to reception and wait more. I prepaid for breakfast but the hot options were Luke warm to cold. Bain-Marie were not set high enough. The breakfast area air con was blowing very cold air and so the dining experience was terrible."

"The reviews must be old found the shower tiles to have a slop that when wet made it quite slippery rest of bathroom quite ok bed abit averidge but ok for budget accom the breakfast is not to book cold bacon and powdered eggs and cold and hashbrowns cold and horrible the first staff just grunted at guests second staff much better and quite pleasant Breakfast served minus a spoon to eat it remind me never order breakfast when booking accom"